Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Articulate the significance of information technology while ensuring that IT expenditures are in harmony with the overarching business strategy to foster growth. Establish a consistent methodology for monitoring and reporting the utilization of IT products and services, aligning financial investments with tangible business results. Facilitate agile and informed decision-making processes to enhance the management of labor, vendor relations, assets, projects, and cloud expenditures continuously. Empower the IT department to optimize its investments by aligning processes and data within a unified operational framework. Promote efficiency through user-friendly business intelligence tools and proactive data analytics. Clearly communicate IT spending based on both actual usage and future projections. Identify and eliminate superfluous costs to ensure that technology expenditures support growth ambitions. Provide actionable insights into IT spending and resource consumption, encompassing labor, vendors, and assets, thereby improving forecasting accuracy and enhancing accountability in IT management. Ultimately, creating a robust framework for evaluating IT effectiveness can lead to significant advantages in strategic decision-making.
Description
Gain actionable insights to enhance your hybrid IT expenditures and ensure optimal performance, as a staggering 30% of these costs are often squandered. Regardless of whether this statistic comes as a surprise, it's crucial to pinpoint and recover that wasted expenditure. VCM provides organizations with the tools to eliminate inefficiencies and realize significant savings daily, all while maintaining exceptional performance standards. IT teams face the challenge of addressing issues that hinder service delivery, and VCM empowers them to guarantee performance without excessive effort or spending. From the outset, VCM can detect possible service delivery issues and offer recommendations for resolution. Health and Risk KPIs reveal critical problems that require attention, enabling a proactive approach to preventing performance degradation and service interruptions. With a comprehensive view of all technologies contributing to service delivery, you gain a unified perspective. This singular, objective source of truth fosters collaboration among teams, allowing them to resolve issues collectively rather than assigning blame. By leveraging VCM, organizations can streamline operations and enhance overall service reliability.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Upland Software
Founded
2010
Country
United States
Website
www.uplandsoftware.com
Vendor Details
Company Name
Vityl (Fortra)
Founded
1982
Country
United States
Website
www.fortra.com/products/vcm-enterprise
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
Yes
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
Product Features
Application Performance Monitoring (APM)
Baseline Manager
No
Diagnostic Tools
No
Full Transaction Diagnostics
No
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
No
Trace Individual Transactions
No
IT Infrastructure Monitoring
Alerts / Notifications
No
Application Monitoring
No
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
No
Data Movement Monitoring
No
Health Monitoring
No
Multi-Platform Support
No
Performance Monitoring
No
Point-in-Time Visibility
No
Reporting / Analytics
No
Virtual Machine Monitoring
No
IT Management
Capacity Monitoring
Yes
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No