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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ComAround Knowledge is a KCS-v5 certified knowledge management and self service software that captures and structures knowledge and then shares it throughout the support flow. ComAround Knowledge, a trusted knowledge management specialist and self-service software developer, transforms the way organizations provide support to increase productivity, reduce costs, improve customer satisfaction and increase revenue streams.

Description

Are you finding yourself wasting too much time searching for accurate information? Research shows that nearly 30% of work hours can be lost in the quest for reliable, current data. With Matterial, you can consolidate all your corporate knowledge into an organized system that facilitates quick accessibility to essential information. This ensures that your team can easily access the data they need right when they need it. Are you interested in optimizing your knowledge management? Matterial helps you maintain a vibrant repository of company knowledge, document your processes, and effectively communicate with both employees and customers. By providing answers from a unified source across various communication platforms, you streamline the flow of information. We invite you to experience a live demonstration showcasing what your future knowledge base might resemble, completely free and without any commitment. In the competitive automotive industry, your role as a supplier is indispensable; knowledge is the key to thriving in your innovative and specialized medium-sized enterprise, ensuring you remain at the forefront of product development. In this rapidly evolving landscape, embracing efficient knowledge management is not just a benefit, but a necessity for sustained success.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Kindly
Salesforce Service Cloud
ServiceNow
Zendesk

Integrations

Kindly
Salesforce Service Cloud
ServiceNow
Zendesk

Pricing Details

$30.00/month/user
Free Trial
Free Version

Pricing Details

€4.99 per user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ComAround

Founded

1999

Country

Sweden

Website

www.comaround.com

Vendor Details

Company Name

Matterial

Country

United Kingdom

Website

www.matterial.com/en/

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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