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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introduced in 2006, Column Case Management has emerged as the premier web-based case management solution tailored for both commercial and public sector entities. Utilizing the BMC Remedy Action Request System (ARS) as its foundation, this software empowers organizations to streamline both straightforward and intricate processes, thereby promoting adherence to best practices and standardization. Key features encompass reporting and analytics, task automation, knowledge management, service level agreements (SLAs), notifications oversight, and audit control, to name a few. Among the widely-used applications of Column Case Management are Column Case Investigative, Column Customer Service Support, and Column Records Management. This versatility and comprehensive functionality make it an invaluable tool for organizations seeking to enhance their operational efficiency.

Description

Custodian Solutions partners with your organization to streamline and enhance the entire investigation and incident management process, enabling you to concentrate on accomplishing your objectives. The Investigation Manager offers a robust digital solution tailored for investigators, providing immediate insights and comprehensive oversight of intricate investigations. Evidence Manager is an innovative software that adheres to criminal investigation protocols, guaranteeing that evidence is meticulously collected, documented, and monitored, thereby establishing a secure and trustworthy chain of custody. Meanwhile, the Legal Case Manager is a cloud-based platform that facilitates information sharing among legal and operational teams, fostering transparency, enhancing collaboration, promoting informed decision-making, and ultimately lowering costs. This holistic approach not only improves operational efficiency but also strengthens the integrity of the investigative process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X Yes 

Integrations

5X No 

Pricing Details

$60000.00/one-time
Basic cost for the software plus per user licensing.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Column Technologies

Founded

1998

Country

United States

Website

www.columnit.com

Vendor Details

Company Name

Custodian Solutions

Founded

2013

Country

United Kingdom

Website

www.custodiansolutions.com

Product Features

Investigation Management

Contact Management Yes 
Data Management No 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management Yes 
Court Management Integration Yes 
Crime Scene Management Yes 
Criminal Database Yes 
Dispatching Yes 
Evidence Management Yes 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration Yes 
Investigation Management Yes 
Scheduling No 

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Legal Case Management

Billing Management No 
Calendar Management No 
Case Notes No 
Client Management No 
Communication Tracking No 
Conflict Management No 
Corporations No 
Court Management No 
Discovery Management No 
Docket Management No 
Document Management No 
Expense Tracking No 
Government No 
Law Firms No 
Records Management No 
Task Management No 
Time Tracking No 
Trust Accounting No 

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