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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CollisionLink is an innovative online platform that facilitates the procurement of collision parts, linking automotive dealers, suppliers, and repair shops through a unified ordering system for authentic OEM parts. By transforming the traditionally cumbersome process of sourcing collision repair components, it eliminates outdated methods like phone calls, faxes, and handwritten orders, replacing them with a swift and precise digital workflow. This system allows collision repair shops to efficiently send parts requests and orders directly to their chosen dealers, who in turn receive these requests digitally, enabling them to provide prompt responses regarding pricing, availability, and order confirmations. Additionally, it enhances order accuracy by offering comprehensive visibility into the entire repair estimate, along with detailed vehicle information such as VIN data, paint codes, trim codes, and other specifications that ensure the correct parts are sourced. Furthermore, CollisionLink not only streamlines the procurement process but also fosters better communication among all parties involved, ultimately leading to increased efficiency in collision repairs.

Description

Microcat CRM, which was previously known as FieldForce, is an effective customer relationship management tool designed specifically for the wholesale parts sector, aimed at boosting sales. This web-based CRM seamlessly integrates the entire sales network, linking OEMs with wholesale clients. By consolidating all essential functionalities into a single comprehensive platform, Microcat CRM enables automotive dealers and OEMs to enhance their sales of authentic parts. Its user-friendly interface and robust features streamline the selling process, making it easier for businesses to thrive in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OEC

Founded

2000

Country

United States

Website

oeconnection.com/products/collisionlink/

Vendor Details

Company Name

Infomedia

Founded

2012

Country

Australia

Website

www.infomedia.com.au/parts/crm/

Product Features

Auto Body

Accounting Management No 
Billing & Invoicing No 
Customer Database No 
Inventory Control No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Payroll Management No 
Quotes / Estimates No 
Scheduling No 
Service History No 
VIN Decoder No 
Vehicle Tracking No 
Work Order Management No 

Auto Repair

Billing & Invoicing No 
CRM No 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup No 
Vehicle Tracking No 
Work Order Management No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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