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features
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support

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Description

Collections Management enables the automation of workflows tailored to individual customers, allowing for the centralization of accounts receivable and contact information. You can effectively target clients based on their balances, aging accounts, and additional criteria, while also emphasizing invoices that have been promised for payment. Moreover, it facilitates the tracking of customer interactions and necessary follow-up actions. Currently, nearly 3,200 clients are utilizing Collections Management, and we frequently encounter similar challenges faced by these customers in the debt collection process. These issues often include clients surpassing their payment deadlines, the time-consuming effort of pursuing overdue debts, and the overall burden of managing collections. By addressing these common obstacles, Collections Management seeks to streamline your collections procedure, enabling you to focus less on administrative tasks and more on enhancing cash flow for your business. In this article, we will outline the primary difficulties reported by customers and demonstrate how Collections Management can effectively address these challenges.

Description

DueTrail offers a tranquil, review-centric approach for small B2B service teams to manage overdue invoices while maintaining positive client interactions. Users can easily import overdue invoices through a CSV export from any accounting software. Each case is initially placed in Review Mode, ensuring that no customer receives an email until it has been approved by your team. The platform provides a prioritized queue that highlights urgent cases, along with a comprehensive timeline detailing previous communications and commitments, customizable payment reminders, and a customer payment portal that tracks payment promises. Importantly, DueTrail operates independently and is not a debt-collection agency; it refrains from contacting customers on behalf of others. It is designed with GDPR compliance in mind, facilitating payments through Paddle as the merchant of record. You can review your cases for free, with a subscription fee of €149 per month required to activate the live features. In this way, DueTrail ensures that the process of collecting overdue invoices remains as smooth and respectful as possible.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft Dynamics 365 Yes 
Microsoft Dynamics GP Yes 

Integrations

Microsoft Dynamics 365 No 
Microsoft Dynamics GP No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€149
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Professional Advantage

Founded

1989

Country

United States

Website

www.professionaladvantage.com/products/collections-management

Vendor Details

Company Name

DueTrail

Founded

2026

Country

Slovakia

Website

duetrail.com

Product Features

Accounts Receivable

ACH Payment Processing No 
Billing & Invoicing No 
Check Processing No 
Collections Management Yes 
Online Payment Processing Yes 
Overpayment Processing No 
Partial Payments No 
Receivables Ledger No 
Recurring Billing Yes 

Billing and Invoicing

Billing Portal No 
Contact Database Yes 
Contingency Billing No 
Customer Portal No 
Customizable Invoices No 
Dunning Management No 
Hourly Billing No 
Invoice History No 
Mobile Payments No 
Multi-Currency Yes 
Online Invoicing No 
Online Payments No 
Payment Processing No 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator No 

Product Features

Accounts Receivable

ACH Payment Processing No 
Billing & Invoicing No 
Check Processing No 
Collections Management No 
Online Payment Processing No 
Overpayment Processing No 
Partial Payments No 
Receivables Ledger No 
Recurring Billing No 

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