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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Collectif serves as an AI-driven user research platform tailored for SaaS, streamlining the process of gathering research and analyzing feedback effortlessly. It helps unveil valuable insights hidden within support tickets, feedback submissions, sales conversations, and more, all accomplished within minutes rather than taking days. The platform analyzes various data types, including support tickets, user feedback, interviews, sales discussions, product reviews, reasons for deals, and factors leading to churn. So, how does it function? Users can either connect their existing tools or upload interview recordings to the platform. From there, it automatically generates transcripts, applies topic and sentiment labels, and provides summaries and insights through the capabilities of GPT-4. This allows users to swiftly identify challenges and opportunities, making it even more convenient to inquire directly about their data! Additionally, the ease of use fosters a deeper understanding of customer needs and enhances decision-making processes across the organization.

Description

Automated note-taking and tailored meeting summaries, combined with real-time coaching and answer suggestions for customer inquiries, are essential for enhancing efficiency. Maintaining a clean and current database is crucial during non-sales periods to avoid distractions from note-taking and toggling between customer interactions and knowledge resources. Attention to detail is vital, particularly in sales, where minor nuances can turn a defeat into a victory. Increase your likelihood of securing a meeting from the initial call by developing an effective interview guide while summarizing the candidates' responses. Instantly generate an SEO-friendly webpage following your podcast session. Discover hidden insights within your interviews and swiftly grasp the feedback and emotions that truly count. Record every virtual meeting and VoIP conversation, annotate with notes and screenshots, and adhere to established protocols. Organize your notes systematically to enhance meeting outcomes. Achieve a comprehensive understanding of any call in under two minutes through transcription, topic identification, and sentiment analysis, thus streamlining your communication process even further.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Zapier
Aircall
Google Business Profile
Google Meet
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Ringover
Segment
Slack
Trustpilot
Typeform
Zendesk
Zoom

Integrations

Zapier
Aircall
Google Business Profile
Google Meet
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Ringover
Segment
Slack
Trustpilot
Typeform
Zendesk
Zoom

Pricing Details

€399/month
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Collectif

Country

Poland

Website

collectif.ai

Vendor Details

Company Name

Noota

Country

France

Website

www.noota.io

Product Features

Product Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Meeting

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Alternatives

Alternatives

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