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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Collectif serves as an AI-driven user research platform tailored for SaaS, streamlining the process of gathering research and analyzing feedback effortlessly. It helps unveil valuable insights hidden within support tickets, feedback submissions, sales conversations, and more, all accomplished within minutes rather than taking days. The platform analyzes various data types, including support tickets, user feedback, interviews, sales discussions, product reviews, reasons for deals, and factors leading to churn. So, how does it function? Users can either connect their existing tools or upload interview recordings to the platform. From there, it automatically generates transcripts, applies topic and sentiment labels, and provides summaries and insights through the capabilities of GPT-4. This allows users to swiftly identify challenges and opportunities, making it even more convenient to inquire directly about their data! Additionally, the ease of use fosters a deeper understanding of customer needs and enhances decision-making processes across the organization.

Description

A comprehensive solution for product-led growth companies, Monterey enables the swift collection, analysis, and amplification of user insights on a large scale. Instantly establish feedback systems that foster an engaging user experience, prompting users to contribute more readily. Seamlessly integrate Monterey with your daily tools and streamline all feedback, liberating your product and engineering teams from the tedious tasks of categorizing and tagging so they can focus more on meaningful interactions with users through thought-provoking questions. Eliminate the need to sift through customer feedback in search of valuable insights. Transform a vast array of disorganized data into actionable intelligence within moments. Empower product, support, and user research teams with an insightful tool that allows them to navigate through critical data points, ensuring they can make informed decisions quickly and effectively. By enhancing your understanding of user feedback, you can drive product improvements that resonate with your target audience.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Zendesk
App Store
Discord
G2
Gmail
Google Business Profile
Google Chrome
Google Play
Intercom
Segment
Slack
Trustpilot
Typeform
X (Twitter)
Zapier

Integrations

HubSpot CRM
HubSpot Customer Platform
Zendesk
App Store
Discord
G2
Gmail
Google Business Profile
Google Chrome
Google Play
Intercom
Segment
Slack
Trustpilot
Typeform
X (Twitter)
Zapier

Pricing Details

€399/month
Free Trial
Free Version

Pricing Details

$90 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Collectif

Country

Poland

Website

collectif.ai

Vendor Details

Company Name

Monterey

Country

United States

Website

www.monterey.ai/

Product Features

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives

Listen Reviews

Listen

Listen Labs
Dovetail Reviews

Dovetail

Dovetail Research