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Average Ratings 0 Ratings
Description
Collectif serves as an AI-driven user research platform tailored for SaaS, streamlining the process of gathering research and analyzing feedback effortlessly. It helps unveil valuable insights hidden within support tickets, feedback submissions, sales conversations, and more, all accomplished within minutes rather than taking days.
The platform analyzes various data types, including support tickets, user feedback, interviews, sales discussions, product reviews, reasons for deals, and factors leading to churn.
So, how does it function?
Users can either connect their existing tools or upload interview recordings to the platform.
From there, it automatically generates transcripts, applies topic and sentiment labels, and provides summaries and insights through the capabilities of GPT-4.
This allows users to swiftly identify challenges and opportunities, making it even more convenient to inquire directly about their data! Additionally, the ease of use fosters a deeper understanding of customer needs and enhances decision-making processes across the organization.
Description
Listen offers an innovative solution for businesses to gain deep customer insights quickly and efficiently through AI-powered interviews. The platform allows you to replace time-consuming research methods such as surveys and focus groups with automated AI-moderated interviews that generate both qualitative and quantitative feedback. Whether you’re testing landing pages, conducting usability studies, or understanding brand perception, Listen delivers real-time insights. The platform also supports diverse formats, including video, audio, and text, and can translate and transcribe in over 50 languages, ensuring a broad reach for global insights.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Goldfish
No
Google Business Profile
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Segment
Yes
Trustpilot
Yes
Typeform
Yes
Zapier
Yes
Zendesk
Yes
Integrations
Goldfish
Yes
Google Business Profile
No
HubSpot CRM
No
HubSpot Customer Platform
No
Segment
No
Trustpilot
No
Typeform
No
Zapier
No
Zendesk
No
Pricing Details
€399/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Collectif
Country
Poland
Website
collectif.ai
Vendor Details
Company Name
Listen Labs
Founded
2023
Country
United States
Website
listenlabs.ai/
Product Features
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No