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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Collectif serves as an AI-driven user research platform tailored for SaaS, streamlining the process of gathering research and analyzing feedback effortlessly. It helps unveil valuable insights hidden within support tickets, feedback submissions, sales conversations, and more, all accomplished within minutes rather than taking days. The platform analyzes various data types, including support tickets, user feedback, interviews, sales discussions, product reviews, reasons for deals, and factors leading to churn. So, how does it function? Users can either connect their existing tools or upload interview recordings to the platform. From there, it automatically generates transcripts, applies topic and sentiment labels, and provides summaries and insights through the capabilities of GPT-4. This allows users to swiftly identify challenges and opportunities, making it even more convenient to inquire directly about their data! Additionally, the ease of use fosters a deeper understanding of customer needs and enhances decision-making processes across the organization.

Description

In no time, you can create your own diary study project and invite your users. Get customer insights, speed up innovation, find the perfect match, and deliver more value to your customers. Contextmapp is a new research tool that includes an app for participants as well as a dashboard for researchers. Collect feedback, qualitative insights and photos. Different invitation options offer high response rates. There are no monthly fees and you only pay for the credits that each participant uses. You can see what your users think and do right now. Contextmapp lets you see what people think about your products, services and brands in real-time. Contextmapp is available in both the Appstore and Playstore. You use a dashboard. They use the Contextmapp App. Customer research has never been more simple and powerful. Become a research master, share your insights and encourage collaboration within your organization to achieve the best insights.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

Google Business Profile Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Segment Yes 
Trustpilot Yes 
Typeform Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Google Business Profile No 
HubSpot CRM No 
HubSpot Customer Platform No 
Segment No 
Trustpilot No 
Typeform No 
Zapier No 
Zendesk No 

Pricing Details

€399/month
Free Trial No 
Free Version No 

Pricing Details

€29 per credit, no monthly fee
Pay as you go. One participating participant costs one credit. There are several packages.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Collectif

Country

Poland

Website

collectif.ai

Vendor Details

Company Name

Contextmapp

Founded

2014

Country

Netherlands

Website

contextmapp.com

Product Features

Product Features

Alternatives

Alternatives