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Average Ratings 0 Ratings

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ease
features
design
support

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Description

CollectXpert is a comprehensive solution for managing the entire debt collections process, enabling businesses to handle collections from start to finish. It seamlessly integrates with both on-platform and off-platform applications, powered by a robust configuration-based rule engine. As the sole Salesforce-native AppExchange offering tailored for businesses of various sizes, CollectXpert provides exceptional automation capabilities, sophisticated segmentation features, and strategic management tools that bolster cash flow, reduce manual labor, and enhance recovery rates—all while prioritizing customer empathy and regulatory compliance. - User-Centric Configuration: Develop strategies, workflows, and rules independently of IT. - Complete Oversight: Instantly understand the status of each customer. - Compliance and Compassion: Ensure adherence to regulated collection practices with a focus on empathy. - Quick Return on Investment: Achieve lower Days Sales Outstanding (DSO) and heightened recovery rates. - Adaptable for Expansion: Suitable for teams ranging from mid-market to large enterprises. Reach out to us to arrange a demonstration of our platform and discover how it can benefit your organization.

Description

ezCash serves as a robust solution for credit and collection, enabling businesses to expedite the recovery of overdue accounts. By leveraging our Collection Strategy engine, clients can effectively streamline and prioritize their collection activities, leading to decreased Days Sales Outstanding (DSO) and minimized write-offs. The system utilizes a rules-driven workflow that systematically advances the collection process through a nightly generation of tasks. These tasks are crafted by the Collection Strategy engine and can be tailored to manage either specific customer accounts or entire groups based on established collection policies. They can be initiated in either preview or automatic modes, allowing for assignments to individual collectors or a collective team. Automatic tasks may trigger automated emails to clients or place calls in a dialer queue, while preview tasks require direct attention from collectors. ezCash is available as either an in-house solution or a Software as a Service (SaaS) platform. Built on the Microsoft technology stack, it employs ASP and SQL Server for optimal performance and reliability, ensuring businesses have the tools they need to improve collection efficiency. Ultimately, ezCash empowers organizations to enhance their financial health through effective receivables management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

MYOB
MuleSoft Anypoint Platform
SMS Broadcast
SMS-Magic
Salesforce
Salesforce Agentforce
Salesforce CPQ
Salesforce Data Cloud
Salesforce Einstein
Salesforce Marketing Cloud
Salesforce Service Cloud
Stripe
Twilio
Xero
Zuora

Integrations

MYOB
MuleSoft Anypoint Platform
SMS Broadcast
SMS-Magic
Salesforce
Salesforce Agentforce
Salesforce CPQ
Salesforce Data Cloud
Salesforce Einstein
Salesforce Marketing Cloud
Salesforce Service Cloud
Stripe
Twilio
Xero
Zuora

Pricing Details

From $199/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CollectXpert

Country

Australia

Website

collectxpert.com

Vendor Details

Company Name

ezBackOffice

Founded

2000

Country

United States

Website

www.ezbackoffice.com

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Product Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Alternatives

Alternatives

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