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Average Ratings 0 Ratings

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Description

CollectXpert is a comprehensive solution for managing the entire debt collections process, enabling businesses to handle collections from start to finish. It seamlessly integrates with both on-platform and off-platform applications, powered by a robust configuration-based rule engine. As the sole Salesforce-native AppExchange offering tailored for businesses of various sizes, CollectXpert provides exceptional automation capabilities, sophisticated segmentation features, and strategic management tools that bolster cash flow, reduce manual labor, and enhance recovery rates—all while prioritizing customer empathy and regulatory compliance. - User-Centric Configuration: Develop strategies, workflows, and rules independently of IT. - Complete Oversight: Instantly understand the status of each customer. - Compliance and Compassion: Ensure adherence to regulated collection practices with a focus on empathy. - Quick Return on Investment: Achieve lower Days Sales Outstanding (DSO) and heightened recovery rates. - Adaptable for Expansion: Suitable for teams ranging from mid-market to large enterprises. Reach out to us to arrange a demonstration of our platform and discover how it can benefit your organization.

Description

TrueAccord stands out as a premier platform for recovery and collections, utilizing advanced machine learning along with a user-friendly digital interface. With our innovative HeartBeat technology, you can enhance recovery speed as it continuously adapts and optimizes engagement strategies. Our scalable delinquency infrastructure is designed to handle any volume of collections or recoveries effortlessly. Empower individuals with the option to manage their debts through a dynamic, self-service digital platform. Connect with consumers effectively by delivering the appropriate message through the ideal channel at the most opportune moment. This platform is tailored for managing early-stage delinquency in first-party collections. Additionally, the Retain feature not only improves recovery rates but also helps maintain consumer relationships while fundamentally altering the financial dynamics of your organization. By leveraging these advanced tools, businesses can achieve greater efficiency and profitability in their recovery processes.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MYOB Yes 
MuleSoft Anypoint Platform Yes 
SMS Broadcast Yes 
SMS-Magic Yes 
Salesforce Yes 
Salesforce Agentforce Yes 
Salesforce Agentforce Marketing Yes 
Salesforce Agentforce Service Yes 
Salesforce CPQ Yes 
Salesforce Data 360 Yes 
Salesforce Einstein Yes 
Sila No 
Stripe Yes 
Twilio Yes 
Xero Yes 
Zuora Yes 

Integrations

MYOB No 
MuleSoft Anypoint Platform No 
SMS Broadcast No 
SMS-Magic No 
Salesforce No 
Salesforce Agentforce No 
Salesforce Agentforce Marketing No 
Salesforce Agentforce Service No 
Salesforce CPQ No 
Salesforce Data 360 No 
Salesforce Einstein No 
Sila Yes 
Stripe No 
Twilio No 
Xero No 
Zuora No 

Pricing Details

From $199/month
TIERED-USAGE
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies

*Estimates based on common delinquency rates / payment trends / collection activities.

*Special discount available for multi-year contracts across all tiers.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CollectXpert

Country

Australia

Website

collectxpert.com

Vendor Details

Company Name

TrueAccord

Founded

2013

Country

United States

Website

www.trueaccord.com

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management No 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

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