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Description
CollectXpert is a comprehensive solution for managing the entire debt collections process, enabling businesses to handle collections from start to finish. It seamlessly integrates with both on-platform and off-platform applications, powered by a robust configuration-based rule engine. As the sole Salesforce-native AppExchange offering tailored for businesses of various sizes, CollectXpert provides exceptional automation capabilities, sophisticated segmentation features, and strategic management tools that bolster cash flow, reduce manual labor, and enhance recovery rates—all while prioritizing customer empathy and regulatory compliance.
- User-Centric Configuration: Develop strategies, workflows, and rules independently of IT.
- Complete Oversight: Instantly understand the status of each customer.
- Compliance and Compassion: Ensure adherence to regulated collection practices with a focus on empathy.
- Quick Return on Investment: Achieve lower Days Sales Outstanding (DSO) and heightened recovery rates.
- Adaptable for Expansion: Suitable for teams ranging from mid-market to large enterprises.
Reach out to us to arrange a demonstration of our platform and discover how it can benefit your organization.
Description
The Xperts CLP Software is designed to help businesses recognize and retain their loyal customers by analyzing purchasing patterns, thereby enhancing marketing strategies and thriving in competitive markets. It allows you to collect customer data, issue loyalty cards, manage membership levels, track loyalty points, and redeem those points effectively. The software also facilitates the analysis of customer sales history for promotional activities, sends event mailers for special occasions, and provides regular newsletters on the latest trends, along with SMS greetings for anniversaries, birthdays, and other significant events. Additionally, Xperts CLP Software can seamlessly extract and export financial operations to accounting programs like Tally, ensuring that your financial records are well-maintained. With robust SMS integration, it aids in promoting your business effectively in a crowded marketplace. Furthermore, this software empowers business owners to stay connected with their customers, fostering long-term loyalty and engagement.
API Access
Has API
Yes
API Access
Has API
No
Integrations
InventiX PlanIT
No
MYOB
Yes
MuleSoft Anypoint Platform
Yes
PFIM CMMS
No
Peritus LMS
No
SMS Broadcast
Yes
SMS-Magic
Yes
Salesforce
Yes
Salesforce Agentforce
Yes
Salesforce Agentforce Marketing
Yes
Integrations
InventiX PlanIT
Yes
MYOB
No
MuleSoft Anypoint Platform
No
PFIM CMMS
Yes
Peritus LMS
Yes
SMS Broadcast
No
SMS-Magic
No
Salesforce
No
Salesforce Agentforce
No
Salesforce Agentforce Marketing
No
Pricing Details
From $199/month
TIERED-USAGE
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies
*Estimates based on common delinquency rates / payment trends / collection activities.
*Special discount available for multi-year contracts across all tiers.
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies
*Estimates based on common delinquency rates / payment trends / collection activities.
*Special discount available for multi-year contracts across all tiers.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CollectXpert
Country
Australia
Website
collectxpert.com
Vendor Details
Company Name
Experts IN Solutions
Founded
2008
Country
India
Website
www.expertsin.com/customer-loyalty-program.html
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
Yes
Member Portal
No
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
No