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Average Ratings 0 Ratings

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Description

CollectXpert is a comprehensive solution for managing the entire debt collections process, enabling businesses to handle collections from start to finish. It seamlessly integrates with both on-platform and off-platform applications, powered by a robust configuration-based rule engine. As the sole Salesforce-native AppExchange offering tailored for businesses of various sizes, CollectXpert provides exceptional automation capabilities, sophisticated segmentation features, and strategic management tools that bolster cash flow, reduce manual labor, and enhance recovery rates—all while prioritizing customer empathy and regulatory compliance. - User-Centric Configuration: Develop strategies, workflows, and rules independently of IT. - Complete Oversight: Instantly understand the status of each customer. - Compliance and Compassion: Ensure adherence to regulated collection practices with a focus on empathy. - Quick Return on Investment: Achieve lower Days Sales Outstanding (DSO) and heightened recovery rates. - Adaptable for Expansion: Suitable for teams ranging from mid-market to large enterprises. Reach out to us to arrange a demonstration of our platform and discover how it can benefit your organization.

Description

Essential business functions like credit decision-making, customer onboarding, and debt recovery can become overly complex and sluggish when customer-facing teams operate from disparate systems with isolated information. BusinessConnect, designed on the Force.com framework, effectively simplifies, streamlines, and speeds up the collections and credit management processes by automating routine tasks and decisions, while also consolidating various operations related to account acquisition, management, and recovery into a single interactive platform in the cloud. This allows businesses to close sales more efficiently, onboard new customers rapidly, and keep a close watch on their customer base for potential financial risks. For a comprehensive overview of the numerous advantages offered by BusinessConnect, be sure to download our product sheet. Through its integration within Salesforce, BusinessConnect™ revolutionizes the credit management landscape, making it more efficient and less cumbersome than traditional methods.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ABLE Platform No 
AWS Data Exchange No 
Audit.io No 
BusinessBANKER No 
Ekata No 
Formalize No 
Hooper No 
LTi ASPIRE No 
Loangility No 
MYOB Yes 
MuleSoft Anypoint Platform Yes 
RentTrack No 
Salesforce Yes 
Salesforce Agentforce Yes 
Salesforce Agentforce Marketing Yes 
Salesforce Einstein Yes 
StellarFi No 
Teamstack No 
TenantReports.com No 
Unqork No 

Integrations

ABLE Platform Yes 
AWS Data Exchange Yes 
Audit.io Yes 
BusinessBANKER Yes 
Ekata Yes 
Formalize Yes 
Hooper Yes 
LTi ASPIRE Yes 
Loangility Yes 
MYOB No 
MuleSoft Anypoint Platform No 
RentTrack Yes 
Salesforce No 
Salesforce Agentforce No 
Salesforce Agentforce Marketing No 
Salesforce Einstein No 
StellarFi Yes 
Teamstack Yes 
TenantReports.com Yes 
Unqork Yes 

Pricing Details

From $199/month
TIERED-USAGE
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies

*Estimates based on common delinquency rates / payment trends / collection activities.

*Special discount available for multi-year contracts across all tiers.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CollectXpert

Country

Australia

Website

collectxpert.com

Vendor Details

Company Name

Equifax

Founded

1899

Country

United States

Website

www.equifax.com/business/product/businessconnect/

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

Product Features

B2B Data

B2B Contact Data No 
B2B Intent Data No 
B2B Leads Data No 
B2B Marketing Data No 
Business Ownership Data No 
Company Data No 
Employee Data No 
Firmographic Data No 
Job Posting Data No 
Salary Data No 
Technographic Data No 

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices No 
Callback Scheduling No 
Client Management No 
Commission Management No 
Compliance Management Yes 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans No 
Transaction Management No 

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation Yes 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

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