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Description
CollectOne stands out as an acclaimed, all-in-one collection solution offering a comprehensive array of automated business processes designed to reduce expenses while enhancing outcomes. This collection system grants you the ability to oversee various debt categories efficiently and can scale alongside your business, eliminating the need for frequent software upgrades as your requirements expand. As a trailblazer in the field of debt collection software, CDS Software has been at the forefront of innovation since 1970, when we transformed receivables management by introducing the first debt collection software to the market. Our action code-driven technology has established a benchmark in the industry and influenced the design of numerous contemporary debt collection software solutions. With management-driven work queues, you gain the capability to set up and rank multiple queues for each collector, and these queues can be readily adjusted according to collection performance metrics. This level of adaptability ensures that your collection processes remain efficient and effective in response to changing circumstances.
Description
Discover our tailored solutions: Mapcel-field caters to engineering and technical teams, while Map-col is perfect for debt collectors and similar professionals. Additionally, Mapcel-sales is designed for sales representatives and marketing teams, including those in logistics like drivers and delivery personnel. As a certified Telcel integrator, we are proud to be included in Telcel's suite of technological solutions offered to corporate and business clients. In Mexico City, specifically region 9, we hold the top position as the leading mobile productivity integrator in sales. Our approach utilizes a process maturity model that incorporates industry best practices for developing, maintaining, acquiring, and operating technological products and services. The CMMI SVC framework focuses on assisting service provider organizations in effectively establishing, managing, and delivering successful services. To ensure our clients' expectations are met and they are satisfied, all our implementations incorporate these best practices and are optimized for Android devices. With our extensive expertise and commitment to quality, we strive to enhance productivity across various sectors.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$30 per user, per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CDS Software
Founded
1970
Country
United States
Website
www.collectone.com
Vendor Details
Company Name
Mapcel
Founded
2005
Country
Mexico
Website
www.mapcel.com
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes
Product Features
Route Planning
Capacity Planning
No
Drag & Drop Scheduling
No
Driver Management
Yes
Emergency Dispatch
No
GPS Tracking
No
Performance Metrics
Yes
Route Costing
No
Territory Management
Yes