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Description
JST CollectMax™ features a sophisticated legal debt collections software that boasts high automation levels and remarkable functionalities, including exceptional EDI interfaces. With CollectMax™, users can ensure compliance without relying on external software solutions. The system includes an integrated complaint and dispute tracking feature that helps maintain compliance records by documenting and overseeing issues raised by both consumers and regulatory bodies. To avoid potential errors, the consumer's phone number remains hidden outside of the permissible calling timeframes. MaxSecurity monitors all user access to accounts, generates audit reports, and ensures adherence to PCI compliance standards. Accounts can be restricted from view, allowing only supervisory access until they are released, thereby enhancing security. Moreover, sensitive information, such as consumer account numbers or Social Security Numbers, can be obscured from user visibility to fulfill compliance obligations and protect consumer privacy. This comprehensive approach to data security and compliance sets CollectMax™ apart as a leader in the debt collections industry.
Description
MeridianLink Collect is an innovative cloud-based platform designed specifically for financial institutions to streamline and expedite the management of delinquent accounts. Featuring a contemporary and intuitive interface, it replaces traditional manual processes and spreadsheets with flexible queues, automated task management, and multi-channel communication options, including email, SMS, and phone calls, all while providing real-time tracking of payments. The system includes dynamic dashboards and both prebuilt and customizable reporting tools, allowing organizations to effectively assess portfolio performance, monitor collector efficiency, and analyze case-specific information through integrations with core systems and external data sources. Additionally, it comes equipped with compliance-ready checklists and integrated controls that help maintain regulatory standards. Seamless connections with other MeridianLink products, as well as payment processors, skip tracing, e-signature, repossession, and insurance systems, enhance its functionality. As a fully hosted Software as a Service (SaaS) solution, Collect eliminates the need for any installation or system upgrades, ensuring that users benefit from the latest features without the hassle of maintenance. This comprehensive approach not only simplifies debt collection but also empowers financial institutions to operate more efficiently in managing their delinquency processes.
API Access
Has API
API Access
Has API
Integrations
Ayla IoT Platform
MeridianLink Consumer
MeridianLink Insight
MeridianLink One
Sails
Integrations
Ayla IoT Platform
MeridianLink Consumer
MeridianLink Insight
MeridianLink One
Sails
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
JST
Founded
1987
Country
United States
Website
www.collectmax.com
Vendor Details
Company Name
MeridianLink
Founded
1998
Country
United States
Website
www.meridianlink.com/products/collect/
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
