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Description
CollectCue is a web-based client document request and missing-item tracking tool built for small bookkeeping firms. Teams can create recurring requests by client and period, send secure upload links, monitor outstanding items, and review submitted files from one workspace.
Clients do not need to create an account or learn a complicated portal. Each request has a secure link where they can view required documents, upload files, or mark an item as not applicable. On the bookkeeping side, staff can track request status, review uploads, accept files, request a reupload, and send automatic or manual reminders.
CollectCue is designed for recurring workflows such as month-end close, tax preparation, cleanup projects, and client onboarding.
Description
ShieldFive is a software solution designed for document collection, specifically tailored for accounting, immigration, and mortgage sectors. The process begins when a firm provides a client with a secure upload link accompanied by a PIN, enabling the client to upload documents easily from any device without the need for an account, application, or password. Each file undergoes encryption within the client's browser prior to upload, ensuring that only the firm can access it, while ShieldFive retains the encrypted data. Firms can create request checklists for various forms, including Form 1040, I-130, I-485, and mortgage applications, allowing them to track which documents are still outstanding, confirm receipt of submitted items, and include the client’s email for reminders sent by ShieldFive, which can occur up to twice. During the trial and on the paid plan, the client upload page prominently features the firm's name and logo. The encryption utilized is a post-quantum hybrid method (ML-KEM-1024 coupled with X25519), and the core cryptographic components are open source. Additionally, the service is hosted in the EU and is offered for free for the first 14 days, followed by three active requests at no charge, with a monthly fee of EUR 29 for each seat thereafter; clients incur no costs. It is important to note that the platform is designed solely for document intake and does not support e-signatures, thereby streamlining the submission process for users.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$19.90/month
CollectCue offers a 30-day free trial. Paid plans start at $19.90 per month. Growth is $39.90 per month, and Pro is $69.90 per month. Plans vary by billable client limits and monthly reminder email volume.
Free Trial
Yes
Free Version
No
Pricing Details
EUR 29/month/seat
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CollectCue
Founded
2026
Country
United States
Website
www.collectcue.com
Vendor Details
Company Name
ShieldFive
Founded
2026
Country
Spain
Website
shieldfive.com
Product Features
Accounting Practice Management
Approval Workflow
Yes
Billing & Invoicing
Yes
Client Management
Yes
Client Portal
No
Document Management
Yes
Due Date Tracking
Yes
For CPA Firms
Yes
Project Management
Yes
Staff Management
Yes
Time Tracking
Yes
Product Features
Alternatives
Alternatives
No Alternatives
