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Description
Higher conversions
Interactive chats are more likely for customers to interact with your website.
Delight Customers
Use interactive question templates, gifs, and native language to delight your customers.
You are always available 24x7
Even if all your sales reps are on vacation or asleep, you can still collect leads. Don't let your business go to sleep.
Purchases at a Discount
Engage each visitor to make every dollar of your advertising dollars count. Bot does not require human interaction.
Description
SocialBoost Live Chat elevates customer service by making it more effective and responsive. By initiating conversations with your site visitors, you can convert them into satisfied clients who prefer instant communication over filling out forms. With SocialBoost Live Chat, you remain accessible and personal, ensuring visitors can reach you effortlessly. Our platform empowers you to engage with your audience at the most opportune moments and in the most suitable manner. You can collaborate with your team using a shared inbox, exchange ideas through chat or quick calls, switch to shared screens for clarity, and monitor your tasks to streamline communication and enhance productivity. Additionally, you can scale your support efforts by utilizing a chatbot to showcase special promotions and new offerings. With real-time interactions via Live Chat, you can confidently expect significant improvements in your business operations. This approach not only boosts customer satisfaction but also drives engagement and fosters loyalty among your clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
AWeber
Yes
Easyflow
Yes
Google Analytics
Yes
HelpShelf
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Lightspeed eCommerce
No
Mailchimp
Yes
Pipedrive
Yes
Salesforce
Yes
Integrations
AWeber
No
Easyflow
No
Google Analytics
No
HelpShelf
No
HubSpot CRM
No
HubSpot Customer Platform
No
Lightspeed eCommerce
Yes
Mailchimp
No
Pipedrive
No
Salesforce
No
Pricing Details
$14.00/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Collect.chat
Founded
2017
Country
India
Website
collect.chat
Vendor Details
Company Name
SocialBoost
Founded
2012
Country
The Netherlands
Website
social-boost.nl/
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
No
Forms Automation
Approval Process Control
Yes
Archiving & Retention
No
Collaboration
Yes
Document Indexing
No
Drag & Drop
Yes
Full Text Search
Yes
Remote Document Access
No
Rules-Based Workflow
No
Text Editing
Yes
Version Control
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
