Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Why not leverage a system you're already accustomed to and investing in to streamline and oversee all your documentation? With Collabware CLM, which is certified by DoD 5015.2, you gain comprehensive control over every facet of the content lifecycle, thereby enhancing user productivity by enabling more efficient content discovery and utilization. You can centrally establish rules and automate the processes of classification, retention, security, and content disposition. Additionally, you can manage and search through all records, inventory, and storage locations while accommodating both open and request-based circulation processes. It's also possible to set up regular reviews of vital records or conduct volume-based assessments of bulk content and cases. Utilizing a simple drag-and-drop interface allows you to design intricate workflows and automate the entirety of your content and case lifecycle. Advanced metadata queries enable precise content identification, with a grid view to assist in grouping, sorting, and filtering results effectively. Moreover, you can automate the review process to ensure defensible disposition, supported by a certificate confirming the disposition status, making the entire management process more robust and reliable. This holistic approach ensures that your organization can maintain compliance while maximizing efficiency in handling records.
Description
Call Recording Each call made is automatically recorded and saved within the contact record of the Sales Sling Lead Management System. These recordings can be easily searched through our reporting tools and agent call history features, allowing you to swiftly locate, download, or flag calls for sharing with agents or other team members for the purposes of coaching or evaluation. This functionality is seamlessly integrated into the call workflow, making outcome tracking a natural part of your agents' routines. The call center dashboard includes predetermined disposition buttons, enabling agents to effortlessly select an outcome at the end of a call, which then moves the contact to the appropriate stage in your sales pipeline. You can also include multiple participants for demos or meetings, and the system allows for whispering guidance to agents during calls without the client’s awareness, as well as taking over control of a call when necessary. This feature is particularly invaluable for the training of new team members, enhancing their learning experience and confidence. Furthermore, the user-friendly interface ensures that both seasoned and novice agents can navigate the system with ease, maximizing productivity and effectiveness.
API Access
Has API
No
API Access
Has API
No
Integrations
Act!
No
HubSpot CRM
No
HubSpot Customer Platform
No
Keap
No
Salesforce
No
Zoho CRM
No
Integrations
Act!
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Keap
Yes
Salesforce
Yes
Zoho CRM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49.99 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Collabware
Founded
2010
Country
Canada
Website
collabware.com/collabwareclm
Vendor Details
Company Name
Sales Sling
Founded
2016
Country
United States
Website
www.salessling.com
Product Features
Content Management
Audio Content
No
Customizable Templates
No
Document Indexing
No
E-forms
No
Full Text Search
Yes
Image Editor
No
SEO Management
No
Text Editor
No
Version Control
Yes
Video Content
No
Website Management
No
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
No
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes
Sales Performance Management
Incentive Compensation Management (ICM)
No
Predictive Sales Analytics
No
Quota Management
No
Reporting / Analytics
No
Sales Coaching Analysis
No
Sales Gamification
No
Sales Performance Tracking
No
Sales Planning & Forecasting
No
Territory Management
No