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Average Ratings 21 Ratings

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support

Description

CollaborationRoom.ai presents an innovative virtual contact center platform, patented for its ability to facilitate engagement, management, and training of remote and hybrid agents as if they were physically together in one location. This platform features continuous video, audio, and screen sharing capabilities that foster a high level of interaction between agents and supervisors, complemented by tools for productivity, security, and coaching. Supervisors enjoy immediate insights into the performance of each agent, receiving intelligent notifications for issues that may arise, such as signs of agent distress or security breaches, while also having the ability to initiate private discussions or chats to swiftly address concerns. Agents, in turn, have quick access to assistance and coaching, fostering meaningful connections within their teams and enhancing the efficiency of training sessions. The platform also incorporates AI-driven secure workspaces that proactively identify security risks, including unauthorized mobile device use, shoulder surfing, and subcontracting, thereby ensuring compliance without the need for recording individual team members' activities. Furthermore, this level of oversight not only enhances the working environment but also empowers agents to perform at their best, knowing their security and well-being are prioritized.

Description

It's easier than ever to personalize your join.me experience. You can personalize your meeting link to suit your needs. It can be branded to your company, the meeting subject, or even your personality. Your personal link allows people to get to know you and your brand before they even enter the meeting. Your personal URL and your personal background work together. Both make your account and meeting room unique. You can give your attendees a fun picture or brand the background with your company logo. It's easy to modify so you can even change it up for holidays. It's yours. Join.me toll-free seamlessly integrates with the join.me features that you rely on every single day: audio, recording and scheduling. Remote control is also available. Toll-free eliminates the need to worry about customers paying for your call. Competitive rates are offered without any hidden fees or overage fees.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AuthPoint No 
Bitium No 
CalendarHero No 
Chorus by ZoomInfo No 
Fireflies.ai No 
Google Calendar No 
Highspot No 
Localist No 
MangoApps No 
Microsoft 365 No 
Microsoft Outlook No 
Salesforce No 
Salesloft No 
Scriby No 
Shift No 
Slack No 
Trello No 
Woodpecker No 
Yesware No 
Zoho CRM No 

Integrations

AuthPoint Yes 
Bitium Yes 
CalendarHero Yes 
Chorus by ZoomInfo Yes 
Fireflies.ai Yes 
Google Calendar Yes 
Highspot Yes 
Localist Yes 
MangoApps Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Salesforce Yes 
Salesloft Yes 
Scriby Yes 
Shift Yes 
Slack Yes 
Trello Yes 
Woodpecker Yes 
Yesware Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10.00/month/user
billed annually on a per user basis
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CollaborationRoom.ai

Founded

2020

Country

United States

Website

collaborationroom.ai/

Vendor Details

Company Name

GoTo

Founded

2003

Country

United States

Website

www.join.me/

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Product Features

Collaboration

Brainstorming Yes 
Calendar Management No 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing No 

Meeting

Action Item Tracking Yes 
Agenda Management No 
Attendee Management Yes 
Board Meetings No 
Committee Meetings No 
Internal Meetings Yes 
Invitation Management No 
Legislative Meetings No 
Materials Management No 
Meeting Feedback No 
Meeting Preparation Tools Yes 
Meeting Room Booking No 
Minutes Management No 
Post-Meeting Tools No 
Scheduling Yes 
Travel Management No 
Voting Management No 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording Yes 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Webinar

Alerts/Notifications No 
Customizable Branding Yes 
Event Management No 
Live Chat Yes 
Multi-Presenter No 
On-Demand Webinars No 
Polls / Voting No 
Q & A No 
Reporting/Analytics No 
Screen Sharing Yes 
Social Media Promotion No 

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