Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CollaborationRoom.ai presents an innovative virtual contact center platform, patented for its ability to facilitate engagement, management, and training of remote and hybrid agents as if they were physically together in one location. This platform features continuous video, audio, and screen sharing capabilities that foster a high level of interaction between agents and supervisors, complemented by tools for productivity, security, and coaching. Supervisors enjoy immediate insights into the performance of each agent, receiving intelligent notifications for issues that may arise, such as signs of agent distress or security breaches, while also having the ability to initiate private discussions or chats to swiftly address concerns. Agents, in turn, have quick access to assistance and coaching, fostering meaningful connections within their teams and enhancing the efficiency of training sessions. The platform also incorporates AI-driven secure workspaces that proactively identify security risks, including unauthorized mobile device use, shoulder surfing, and subcontracting, thereby ensuring compliance without the need for recording individual team members' activities. Furthermore, this level of oversight not only enhances the working environment but also empowers agents to perform at their best, knowing their security and well-being are prioritized.

Description

Unite your remote workforce with genuine team presence through automated selfies, effortless one-click video calls, and continuous updates on their status throughout the day. PukkaTeam enhances your connectivity by providing real-time snapshots and utilizing advanced facial recognition to identify who is present at their workstation. Say goodbye to the hassle of forwarding calls to vacant desks, as PukkaTeam allows you to engage with your colleagues' faces, fostering a sense of belonging, enhancing company culture, and strengthening team dynamics! Stay connected with your remote team, whether they are in a different part of the office or working from home, without the need for complicated installations. PukkaTeam operates directly from your browser; just log in, and you're ready to go. You can easily initiate video calls with integrated options simply by hovering over a teammate’s snapshot, making collaboration seamless and efficient. By prioritizing real presence, PukkaTeam ensures that communication remains vibrant and effective, ultimately supporting a more cohesive work environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Skype No 
Slack No 

Integrations

Skype Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$7 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CollaborationRoom.ai

Founded

2020

Country

United States

Website

collaborationroom.ai/

Vendor Details

Company Name

isev

Country

United Kingdom

Website

pukkateam.com

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Product Features

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat Yes 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video Yes 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat Yes 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video Yes 
Video Conferencing No 
Whiteboard No 

Alternatives

LiveWebinar Reviews

LiveWebinar

RTCLab

Alternatives

Slack Reviews

Slack

Salesforce