Average Ratings 0 Ratings
Average Ratings 187 Ratings
Description
CollaborationRoom.ai presents an innovative virtual contact center platform, patented for its ability to facilitate engagement, management, and training of remote and hybrid agents as if they were physically together in one location. This platform features continuous video, audio, and screen sharing capabilities that foster a high level of interaction between agents and supervisors, complemented by tools for productivity, security, and coaching. Supervisors enjoy immediate insights into the performance of each agent, receiving intelligent notifications for issues that may arise, such as signs of agent distress or security breaches, while also having the ability to initiate private discussions or chats to swiftly address concerns. Agents, in turn, have quick access to assistance and coaching, fostering meaningful connections within their teams and enhancing the efficiency of training sessions. The platform also incorporates AI-driven secure workspaces that proactively identify security risks, including unauthorized mobile device use, shoulder surfing, and subcontracting, thereby ensuring compliance without the need for recording individual team members' activities. Furthermore, this level of oversight not only enhances the working environment but also empowers agents to perform at their best, knowing their security and well-being are prioritized.
Description
Today's intricate business challenges require collaborative efforts from dedicated teams. To assist you and your team in mastering the art of effective collaboration, we have developed a comprehensive online guide. When you establish a collaborative environment for discussion and decision-making, the potential for success expands exponentially. Microsoft Teams consolidates all necessary resources into a unified workspace, allowing seamless communication through chat, virtual meetings, file sharing, and integration with various business applications. Enhance your team's synchronization with features like group chat, online meetings, calling, and web conferencing. Engage in collaborative document editing using integrated Microsoft 365 (formerly Office 365) tools such as Word, Excel, PowerPoint, and SharePoint. You can also incorporate your preferred Microsoft applications and third-party services to facilitate continuous business progress. Teams offers robust end-to-end security, comprehensive administrative control, and ensures compliance—all backed by Microsoft 365’s capabilities. Designed to accommodate various types of groups, Teams provides a free version with no commitments, as well as an option to access it within a superior suite of productivity tools. Embrace the power of teamwork and unlock new opportunities for innovation and growth.
API Access
Has API
No
API Access
Has API
Yes
Integrations
6clicks
No
Augment
No
Azure Boards
No
Bandits
No
Betsy
No
Bevica
No
Bloomflow
No
BluIP
No
Conga Grid
No
EV Self Help
No
Integrations
6clicks
Yes
Augment
Yes
Azure Boards
Yes
Bandits
Yes
Betsy
Yes
Bevica
Yes
Bloomflow
Yes
BluIP
Yes
Conga Grid
Yes
EV Self Help
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$12.50 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CollaborationRoom.ai
Founded
2020
Country
United States
Website
collaborationroom.ai/
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
www.microsoft.com
Product Features
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
No
Task Management
No
Version Control
No
Video Conferencing
No
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
No
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Product Features
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
Yes
Blogs
No
Chat / Messaging
Yes
Employee Directory
Yes
Event Calendar
Yes
File Sharing
Yes
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Internal Communications
App Integration
Yes
Blogs
No
Chat/Messaging
Yes
Email Management
No
Employee Directory
Yes
Event Calendar
Yes
Newsletter Management
No
Photo Gallery
Yes
Social Sharing
No
Survey Management
Yes
Telephony
Yes
Video Chat
Yes
Voice Chat
Yes
Messaging
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
No
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
Yes
Video Conferencing
Yes
Voice Calling
Yes
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
Yes
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
Yes
Softphone
Yes
Task Management
No
Time Zone Tracking
No
Video Chat
Yes
Web Conferencing
Yes
Screen Sharing
Annotations / Drawing Tools
Yes
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
Yes
Presenter Control Management
No
Remote Control
No
Screen Capture
Yes
Screen Mirroring
No
Screen Recording
Yes
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
No
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
Yes
Video Conferencing
Yes
Voice Calling
Yes
Team Communication
Activity / News Feed
No
Audio Calls
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
No
Push Notifications
Yes
Search
Yes
Surveys & Feedback
Yes
Task Management
Yes
Video Conferencing
Yes
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes