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Average Ratings 2 Ratings

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support

Description

CollaborationRoom.ai presents an innovative virtual contact center platform, patented for its ability to facilitate engagement, management, and training of remote and hybrid agents as if they were physically together in one location. This platform features continuous video, audio, and screen sharing capabilities that foster a high level of interaction between agents and supervisors, complemented by tools for productivity, security, and coaching. Supervisors enjoy immediate insights into the performance of each agent, receiving intelligent notifications for issues that may arise, such as signs of agent distress or security breaches, while also having the ability to initiate private discussions or chats to swiftly address concerns. Agents, in turn, have quick access to assistance and coaching, fostering meaningful connections within their teams and enhancing the efficiency of training sessions. The platform also incorporates AI-driven secure workspaces that proactively identify security risks, including unauthorized mobile device use, shoulder surfing, and subcontracting, thereby ensuring compliance without the need for recording individual team members' activities. Furthermore, this level of oversight not only enhances the working environment but also empowers agents to perform at their best, knowing their security and well-being are prioritized.

Description

You can share your screen without signing up for an account by simply clicking the share your screen button to begin sharing or to set up video and audio calls. To initiate a meeting, either create a new one or join an existing session by either following the meeting URL or entering the meeting code in the designated box and clicking the join button. You have the option to either join an existing meeting or create a new one by selecting the appropriate button or inputting the meeting ID. Make sure to distribute the meeting code to others so they can participate, and you can facilitate communication by sharing your microphone, camera, and screen with the group. To accomplish this, just press the mic button for audio, the video button for visuals, or the screen button to share your display. While the screen sharing and audio conferencing services are available for free, opting for the pro plan unlocks additional features including video conferencing, chat functionality, and more integrations. Additionally, we offer a developer-friendly SDK designed for seamless integration of screen sharing and audio-video conferencing capabilities into your platform, making it easier than ever to enhance your communication tools. This flexibility allows for a more customized experience tailored to your specific needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack No 

Integrations

Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9.00/month
Recording and scheduling features come with the plus.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CollaborationRoom.ai

Founded

2020

Country

United States

Website

collaborationroom.ai/

Vendor Details

Company Name

DeadSimpleScreenSharing

Founded

2013

Country

India

Website

www.deadsimplescreensharing.com

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Product Features

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools No 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools No 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Alternatives

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