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Average Ratings 2 Ratings

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ease
features
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support

Description

The text-based online focus group feature is the standout element of Collabito, offering a straightforward method for facilitating live chat sessions between a moderator and participants. This cloud-based software requires no installation, as all users need is a web browser to participate. The moderator orchestrates the conversation by posing questions and sharing comments with the entire group or directing messages to individual respondents. To enhance engagement and yield deeper insights during the session, various tools are available, including a whiteboard for visual presentations, a moderator’s guide, and options for silent mode and private discussions. Additionally, you have the flexibility to appoint one or more moderators for your projects, who can interact with all participants, manage muting, or remove individuals if necessary, all while possessing certain administrative rights. Collabito also simplifies the process of adding and managing respondents within the project, ensuring a streamlined experience for everyone involved. This comprehensive approach makes Collabito an invaluable resource for effective online focus group research.

Description

Netigate's online survey platform for EX and CX allows you to create surveys, distribute them to the right audiences, and measure your metrics and performance over time. With servers in the EU, Netigate is 100% GDPR-compliant. Get actionable insights from customers, employees, and stakeholders in real time. With Netigate you can create your surveys quickly with customisable templates and distribute your surveys at various touch points Link survey data to your own databases via API interface and trigger instant actions e.g. in the event of negative feedback. You can easily share survey reports across your organisation. Specialising in CX and EX feedback, Netigate is the complete solution for companies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Startdeliver

Integrations

Startdeliver

Pricing Details

€75 per project
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Collabito

Website

www.collabito.com/online-focus-groups/

Vendor Details

Company Name

Netigate

Founded

2005

Country

Sweden

Website

www.netigate.net

Product Features

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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