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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The text-based online focus group feature is the standout element of Collabito, offering a straightforward method for facilitating live chat sessions between a moderator and participants. This cloud-based software requires no installation, as all users need is a web browser to participate. The moderator orchestrates the conversation by posing questions and sharing comments with the entire group or directing messages to individual respondents. To enhance engagement and yield deeper insights during the session, various tools are available, including a whiteboard for visual presentations, a moderator’s guide, and options for silent mode and private discussions. Additionally, you have the flexibility to appoint one or more moderators for your projects, who can interact with all participants, manage muting, or remove individuals if necessary, all while possessing certain administrative rights. Collabito also simplifies the process of adding and managing respondents within the project, ensuring a streamlined experience for everyone involved. This comprehensive approach makes Collabito an invaluable resource for effective online focus group research.

Description

Social media operates continuously, and you are likely aware that crises can emerge unexpectedly. A single negative tweet has the potential to impact a company's revenue for months on end. Therefore, as a Social Media Brand Manager, it’s crucial to evaluate your readiness to handle emergencies at any hour. If your answer is anything less than a confident "yes," it might be wise to seek assistance from a professional partner. ICUC is a worldwide, multilingual social media team that collaborates with your company to interact with customers at all hours. Renowned for its expertise in community management, ICUC provides social media moderation services designed to facilitate dialogue and address customer service issues. Our moderation strategies are specifically customized for your brand, encompassing services such as text moderation, pre-written engagement responses, video and photo moderation, contest oversight, and more. With a team of specialists proficient in over 20 languages, we ensure that your customers consistently feel heard and valued, fostering lasting relationships. In today’s fast-paced digital landscape, being proactive and prepared can make all the difference for your brand’s reputation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Instagram No 
Pinterest No 
X (Twitter) No 

Integrations

Facebook Yes 
Instagram Yes 
Pinterest Yes 
X (Twitter) Yes 

Pricing Details

€75 per project
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Collabito

Website

www.collabito.com/online-focus-groups/

Vendor Details

Company Name

ICUC.Social

Founded

2002

Country

Canada

Website

icuc.social/our-services/social-media-content-moderation/

Product Features

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

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