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Average Ratings 0 Ratings
Description
CollabCRM streamlines the daily functions of IT firms by integrating recruitment, project management, sales, and HR teams into a single cohesive unit, thereby reducing the friction caused by switching between various tools, enhancing collaboration among team members, and providing leaders with immediate insights to effectively steer their operations.
Key features include:
1. Unified Platform: Consolidate recruitment, HR, sales, and project management into one interface, minimizing reliance on a variety of disconnected applications.
2. Team Collaboration: Facilitate effortless communication and alignment of tasks among different departments, which accelerates project timelines and diminishes obstacles.
3. Workflow Transparency: Access comprehensive operational insights through real-time data analytics and dashboards, equipping leaders to make informed choices.
4. IT-Centric Design: Specifically tailored for IT companies, CollabCRM tackles the distinctive hurdles posed by intricate workflows and the challenges of scaling businesses.
If you have any inquiries or wish to learn more, don’t hesitate to reach out to the team or arrange a demonstration to see the product in action. Additionally, engaging with the CollabCRM community can provide further insights into maximizing its capabilities for your organization.
Description
The on-premises business phone solution that provides all the essential tools for your organization to enhance customer interactions. At the core of Mitel's premier on-site communication offerings lies MiVoice Business, which includes MiCollab, MiTeam Meetings, and MiContact Center Business, allowing employees to reap the benefits of unified, scalable, and mobile communication seamlessly. This solution equips your business with everything necessary to elevate communication standards through effective mobility, team collaboration, video conferencing, and outstanding customer experience management. MiVoice Business is tailored to accommodate businesses ranging from 5 to 130,000 users, whether operating from a single location or across multiple sites worldwide. Furthermore, the software installed on Mitel Collaboration Service Appliances can run on standard x-86 servers within a virtualized setup, streamlining operations by reducing the need for multiple appliances—an especially valuable feature for clients opting for a centralized unified communications deployment. With MiVoice Business, organizations can ensure that their communication infrastructure is both flexible and robust, fostering growth and innovation.
API Access
Has API
No
API Access
Has API
No
Integrations
CASH+ Call Recording Software
No
OfficeWatch Call Reporting
No
OpenScape Session Border Controller
No
OpenText CX-E Voice
No
Oreka TR
No
TimelyBill
No
Integrations
CASH+ Call Recording Software
Yes
OfficeWatch Call Reporting
Yes
OpenScape Session Border Controller
Yes
OpenText CX-E Voice
Yes
Oreka TR
Yes
TimelyBill
Yes
Pricing Details
Contact CollabCRM for pricing details.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
CollabCRM
Founded
2023
Country
India
Website
collabcrm.com
Vendor Details
Company Name
Mitel Networks
Founded
1973
Country
Canada
Website
www.mitel.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
No
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes