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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Whether your goal is to enhance interactions with homeowners or to guide potential leads towards making a purchase, Cole's comprehensive suite of data technology tools is designed to assist you in achieving those objectives. By identifying the ideal prospects, you can effectively expand your marketing database across social media, direct, and email channels. With Cole Realty Resource, you have the capability to pinpoint homeowners who are prepared to sell, utilizing custom search parameters such as duration of residence and property value, among others. Leverage over 250 traditional and non-traditional data sources to empower your team to work more efficiently rather than expending effort on outdated lists and social media mining. This approach allows your agents to dedicate more time to engaging with customers, leading to increased conversations with leads and significantly boosting home sales in a shorter timeframe. As a result, you can streamline your processes and enhance your overall productivity.

Description

Toveta serves as a comprehensive software solution for aftercare and defect management tailored specifically for residential developers. It enables customer care teams to efficiently oversee service requests once homes are transferred to new owners, tracking everything from the initial homeowner reports to the final resolution of cases. Homeowners can easily report issues by submitting photos and pinpointing defects on a floor plan, while also being able to monitor progress, access important documents, and communicate directly with the developer's team. Meanwhile, staff members are equipped to review these reports, establish deadlines, delegate tasks to either in-house teams or external contractors, and coordinate necessary visits. Contractors have a clear view of their assigned tasks and can provide evidence of completion, after which the developer's team decides whether to close the case or send it back for further work. All records of defects, documents, and communications are retained with the property, ensuring that context is maintained through various developments and personnel transitions. Toveta also features a homeowner portal that reflects the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard for metrics. Moreover, the pricing structure is based on the number of active homes, eliminating additional fees for staff, homeowners, or contractors, making it a flexible choice for developers. This all-in-one platform streamlines the aftercare process, enhancing the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Cole Information

Founded

1947

Country

United States

Website

coleinformation.com

Vendor Details

Company Name

Wise Monks

Founded

2008

Country

Lithuania

Website

toveta.app/

Product Features

Product Features

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

Alternatives

Alternatives