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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Quickly initiate your initial customer engagement journeys with just a few simple clicks using our pre-designed templates. Even without technical expertise, you can effortlessly craft personalized engagement scenarios through a user-friendly drag-and-drop interface. Monitor your performance effectively and evaluate your influence on both sales and customer satisfaction. Seamlessly integrate social media, CMS, CRM, third-party applications, and brand partners to deliver exceptional experiences. This marketing solution is designed for easy implementation, transforming brand customer accounts into a dynamic engagement channel that drives results. With this tool, businesses can enhance their connection with customers like never before.

Description

Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Shopify Yes 
BigCommerce No 
Capsule No 
Facebook Messenger No 
GitHub Yes 
Gmail No 
HubSpot CRM No 
Instagram Yes 
Magento No 
Mailchimp Yes 
Pipedrive No 
PrestaShop No 
SITE123 No 
Weebly No 
Wix No 
WordPress No 
Yelo No 
Zapier No 
Zendesk Sell No 

Integrations

Salesforce Yes 
Shopify Yes 
BigCommerce Yes 
Capsule Yes 
Facebook Messenger Yes 
GitHub No 
Gmail Yes 
HubSpot CRM Yes 
Instagram No 
Magento Yes 
Mailchimp No 
Pipedrive Yes 
PrestaShop Yes 
SITE123 Yes 
Weebly Yes 
Wix Yes 
WordPress Yes 
Yelo Yes 
Zapier Yes 
Zendesk Sell Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cohort

Founded

2022

Website

getcohort.com

Vendor Details

Company Name

JungleWorks

Founded

2017

Country

United States

Website

jungleworks.com/hippo/

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

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