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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We provide advanced identity verification services and compliance solutions designed to streamline processes. Our APIs are user-friendly and our dashboards aim to enhance workflows rather than complicate them. With comprehensive documentation and direct support, you can expect seamless integration in just a matter of days instead of months. Having verified and screened millions of customers, we have gained valuable insights into effective practices. Our APIs prioritize making ethical actions the standard, allowing you to concentrate on your core business operations. With detailed API documentation, a dedicated Slack channel for your organization, and SDKs available for popular programming languages, integrating Cognito is both fast and straightforward. Ensuring data security and compliance is fundamental to our operations. We employ AES-256 encryption for sensitive information such as Social Security Numbers and conduct regular security audits at both the organizational (SOC 2) and application levels to maintain our high standards. Ultimately, our commitment to security and efficiency empowers businesses to thrive while safeguarding their customers' data.

Description

Organizations find it challenging to engage with their customers in a way that is both personalized and efficient using conventional call center methods. Unfortunately, many customers have lost hope in receiving quality service via phone or online channels. HearRo revolutionizes the concept of a phone system by utilizing blockchain technology to establish secure digital identities, facilitating smoother communication and enhancing the personalization of customer service interactions. The majority of current phone, chat, and messaging platforms designed for call centers are surprisingly outdated and fail to meet contemporary needs. When reaching out to customer support, we often face a frustrating loop of menu selections, prolonged hold times, the need to repeat our information, and the inconvenience of being transferred multiple times, forcing us to start the process anew. This disconnection from customer expectations highlights a significant opportunity for innovation in service delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Encodify Yes 
Ezumee Yes 
PeakCommerce Yes 
Salesforce Yes 
Touchtown Yes 

Integrations

Encodify No 
Ezumee No 
PeakCommerce No 
Salesforce No 
Touchtown No 

Pricing Details

$0.99 per identity
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cognito

Founded

2013

Country

United States

Website

cognitohq.com

Vendor Details

Company Name

HearRo

Founded

2015

Country

United States

Website

www.hearro.com

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