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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Attivio's ability to analyze and unify all types of enterprise data from a single platform is unique. The need to integrate separate search, text-mining, and BI software is no longer necessary. Attivio's ability to correlate facts across applications and data repositories is the fastest way to understand and use 100% of the information driving your innovation and operations. Attivio’s Insight Engine is able to profile, identify and unify all sources, regardless of their location or format. Do not settle for anything less that a 360-degree perspective. Find out why independent analysts consider Attivio a leading provider for solutions that analyze unstructured information, correlate the results with structured data, and provide actionable insights.

Description

The Etuma text analysis service transforms your open-ended customer feedback into reliable and actionable insights. When you receive large volumes of open-text comments from various sources, it becomes challenging to systematically convert them into timely and useful information. The manual process of reading and categorizing each comment proves to be slow, costly, and lacks consistency. While you may have explored keyword analysis, it often fails to yield statistically significant or actionable insights. Furthermore, feedback collected from different processes and channels tends to remain segregated, causing valuable information to be trapped within organizational silos, accessible only to a select few. Etuma offers existing integrations with numerous survey, customer experience management, and contact center platforms, while also allowing you to link any spontaneous feedback channels such as email or web forms, ensuring that every piece of feedback can be effectively utilized. By leveraging this service, you can enhance your understanding of customer sentiment and improve decision-making across your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Tableau Yes 

Integrations

Tableau No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Attivio

Founded

2007

Country

United States

Website

www.attivio.com/solutions/cognitive-search-data-discovery

Vendor Details

Company Name

Etuma

Founded

2011

Country

Finland

Website

www.etuma.com

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking Yes 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics Yes 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics Yes 

Product Features

Text Mining

Boolean Queries No 
Document Filtering No 
Graphical Data Presentation Yes 
Language Detection Yes 
Predictive Modeling Yes 
Sentiment Analysis Yes 
Summarization No 
Tagging No 
Taxonomy Classification Yes 
Text Analysis Yes 
Topic Clustering Yes 

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