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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Cognipharma's HCP Engagement Platform represents a Software as a Service (SaaS) offering tailored for pharmaceutical companies that seek to refine their omnichannel approaches and cultivate valuable relationships with healthcare professionals. This platform provides effortless integration with various Customer Relationship Management (CRM) systems like Veeva, IQVIA OCE, Salesforce, as well as custom-built solutions, thereby facilitating a unified management of customer information. Among its standout features are instantaneous HCP registration and validation processes, which grant quick access to content via single sign-on while ensuring verification against public databases or existing CRM data. Additionally, the platform prioritizes the management of consent and preferences, allowing for the gradual collection of channel and content preferences that help tailor communications to meet the expectations of healthcare professionals. By offering a high level of content personalization and optimizing channel interactions, Cognipharma's solution is designed to enhance marketing and sales performance metrics, providing valuable insights into customer journeys across various channels and pinpointing the most effective strategies for re-engagement. Ultimately, this comprehensive approach not only supports better decision-making but also fosters stronger connections between pharmaceutical companies and healthcare providers.

Description

Relied upon by the worldwide life sciences sector to enhance intelligent interaction, Veeva CRM elevates customer experiences through real-time, smart healthcare professional engagement across various channels. By harnessing data science and integrated intelligence, it ensures the delivery of precise and timely communications to clients. Field teams are equipped with the latest information and insights necessary for planning and executing interactions effectively. Moreover, it fosters stronger customer connections through compliant note-taking practices. With the availability of both pre-built and customized visualizations, tailored insights are accessible at the moment of execution. Veeva CRM offers commercial organizations the adaptability needed to incorporate artificial intelligence according to their specific requirements. Additionally, Veeva CRM Suggestions presents a flexible framework for implementing next best actions, utilizing any data science provider to optimize decision-making. This comprehensive approach not only streamlines processes but also enhances overall operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Autymate No 
Cognipharma No 
ConnexMe No 
Cvent Event Management No 
Data Sentinel No 
DataMatch No 
Eloqua No 
Flosum No 
InEvent No 
Kea No 
ON24 No 
Opkey No 
Peaka No 
Progress DataDirect No 
StarfishETL No 
Veeva CRM Yes 
Workato No 
ysura No 

Integrations

Salesforce Yes 
Autymate Yes 
Cognipharma Yes 
ConnexMe Yes 
Cvent Event Management Yes 
Data Sentinel Yes 
DataMatch Yes 
Eloqua Yes 
Flosum Yes 
InEvent Yes 
Kea Yes 
ON24 Yes 
Opkey Yes 
Peaka Yes 
Progress DataDirect Yes 
StarfishETL Yes 
Veeva CRM No 
Workato Yes 
ysura Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cognipharma

Founded

2016

Country

Portugal

Website

www.cognipharma.com/hcp-engagement-platform/

Vendor Details

Company Name

Veeva Systems

Founded

2007

Country

United States

Website

www.veevasystems.com

Product Features

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Alternatives

Alternatives

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Kea Reviews

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