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Description

Cody serves as a smart AI assistant similar to ChatGPT, but it offers the unique advantage of being customizable with your own business insights, team dynamics, processes, and client information through your personal knowledge base. With Cody at your side, your team can receive support, have their questions answered, engage in creative projects, resolve issues, and generate fresh ideas without the hassle of searching for manuals or digging through countless files. By analyzing all relevant documents, Cody positions itself as an expert on your company's operations, delivering the precise information you require within moments. You can securely upload a variety of file types, such as PowerPoints and PDFs, allowing for seamless integration of data and personalizing Cody to meet your organizational needs. When you ask Cody a question, it searches through the provided database to formulate a thoughtful response, and for your reassurance, you have the option to verify Cody’s answers. Regardless of whether the information originates from a single document or multiple sources, Cody makes it easy to access the references used to generate each response. Harness Cody’s capabilities to accelerate your workflow, compose polished emails, translate important documents, or design compelling marketing materials, ensuring your team operates at peak efficiency. Additionally, with Cody's assistance, you can enhance collaboration within your team, allowing for a more streamlined approach to project management and communication.

Description

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avaya Experience Platform
Blueworx
Gemini 1.5 Pro
Gemini 2.0 Flash
Gemini Advanced
Genesys Cloud CX
IBM Data Refinery
IBM ILOG CPLEX Optimization Studio
IBM Watson Discovery
IBM Watson Studio
IBM watsonx Orchestrate
IBM watsonx.governance
Intercom
Microsoft Word
NICE CXone Mpower
Quickwork
Salesforce Sales Cloud
Slack
Vonage Communications APIs (Nexmo)
Zendesk

Integrations

Avaya Experience Platform
Blueworx
Gemini 1.5 Pro
Gemini 2.0 Flash
Gemini Advanced
Genesys Cloud CX
IBM Data Refinery
IBM ILOG CPLEX Optimization Studio
IBM Watson Discovery
IBM Watson Studio
IBM watsonx Orchestrate
IBM watsonx.governance
Intercom
Microsoft Word
NICE CXone Mpower
Quickwork
Salesforce Sales Cloud
Slack
Vonage Communications APIs (Nexmo)
Zendesk

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

$140 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cody

Country

United States

Website

www.meetcody.ai/

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/watsonx-assistant

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Alternatives

Alternatives

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