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features
design
support

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Write a Review

Description

CobberRes is an all-in-one property management system and booking engine designed for accommodation providers seeking to streamline operations and increase direct bookings. The platform allows hotels, resorts, motels, vacation rentals, and lodges to manage reservations, inventory, and guest services from a single dashboard. Its integrated online booking engine enables businesses to accept direct reservations from their website without paying commission fees to third-party platforms. CobberRes also includes channel management capabilities that allow properties to distribute room availability across multiple online travel agencies and booking platforms. Secure payment gateway integrations enable operators to process credit card payments, collect deposits, and manage refunds efficiently. The system provides detailed reporting and analytics tools that help property managers monitor performance, occupancy, and revenue trends. Customizable email automation helps businesses manage guest communications such as booking confirmations, pre-arrival messages, and follow-up emails. The platform also supports optional features like housekeeping task management and reputation management tools. Accounting integrations with systems like Xero and MYOB help simplify invoicing and financial reconciliation. By combining booking management, guest communication, and operational tools in one system, CobberRes helps accommodation businesses run more efficiently while improving the guest experience.

Description

Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

2Subscribe No 
Microsoft Outlook No 
PayPal Yes 
Stripe Yes 
Windcave Yes 
Xero Yes 

Integrations

2Subscribe Yes 
Microsoft Outlook Yes 
PayPal No 
Stripe No 
Windcave No 
Xero No 

Pricing Details

Pricing Bundle: starts from $119 per month
Includes: PMS, Booking Engine, Channel Manager
Free Trial Yes 
Free Version No 

Pricing Details

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cobber

Founded

1999

Country

Australia

Website

cobber.one/cobberres-accommodation/

Vendor Details

Company Name

ISO Travel Solutions

Founded

1979

Country

Germany

Website

www.isotravel.com/en/solutions/customer-relationship-management

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

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