Average Ratings 0 Ratings
Average Ratings 7 Ratings
Description
Cobalt revolutionizes incident management by replacing the conventional methods dependent on paper and continuous phone calls with a dynamic conversational application that streamlines and automates all actions during incidents. Once an alert is activated, Cobalt's messaging system and workflows promptly engage your response team, providing them with real-time updates on their designated responsibilities. In the heat of an incident, every second counts, and Cobalt's automated processes guarantee that every occurrence is handled with equal diligence and a consistent response strategy. This innovation not only enhances efficiency but also minimizes the risk of oversight during critical moments.
Description
ITOC360: A Cutting-Edge AI-Driven Incident Management Solution
ITOC360 is an innovative AI-driven incident management solution designed to assist IT and operations teams in quickly identifying, routing, and resolving incidents while minimizing manual intervention and reducing the likelihood of overlooked alerts.
Functionality of ITOC360
This platform consolidates alerts from your entire monitoring framework, employing artificial intelligence to filter out distractions, correlate related events, and pinpoint issues that warrant human involvement. Upon detecting a genuine incident, ITOC360 automatically initiates the appropriate response by notifying relevant personnel through their chosen communication methods, executing predefined runbooks, and escalating situations in accordance with established policies. Additionally, this capability streamlines incident response, enabling teams to focus on critical tasks and enhancing overall operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon CloudWatch
No
Datadog
No
Dynatrace
No
GitHub
Yes
GitLab
No
Grafana Cloud
No
Jira
Yes
Jira Align
No
JupiterOne
Yes
Microsoft Teams
No
Integrations
Amazon CloudWatch
Yes
Datadog
Yes
Dynatrace
Yes
GitHub
No
GitLab
Yes
Grafana Cloud
Yes
Jira
No
Jira Align
Yes
JupiterOne
No
Microsoft Teams
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$12/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cobalt
Founded
2008
Country
Canada
Website
www.e-cobalt.com
Vendor Details
Company Name
ITOC360
Founded
2019
Country
United States
Website
www.itoc360.com
Product Features
EHS Management
Audit Management
No
Corrective / Preventive Actions
No
Environmental Management
No
Environmental Risk Assessment
No
Forms Management
No
Incident Management
Yes
Industrial Safety Management
Yes
Injury Reporting
No
Inspection Management
No
MSDS
No
OSHA Recordkeeping
No
Occupational Health Management
No
Safety Risk Assessment
No
Training Management
No
Waste Management
No
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
Yes
Disaster Recovery
Yes
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
Yes
Root-Cause Diagnosis
Yes
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes