Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

We are your first online training platform for growing businesses. We also turn people into the workplace hero by empowering you to deliver genuinely engaging training experiences your employees deserve from beginning to end. With 20+ course templates and 30+ lesson screens to bring your content to life, we'll help deliver your training, give you a gold dust data analytics tool to track engagement, and so much more! All you need is one idea, and we'll help you grow it into a fully-fledged training experience.

Description

Userlane is a digital adoption platform that allows anyone to learn any software in a matter of minutes. Our interactive guidance technology and virtual assistant on-demand provide contextual and tailored support for software users. Our solution is suitable for both employee training and onboarding (enterprise digitization) and customer onboarding (software vendors). Our interactive, step-by-step guides guide users through any browser-based software in real time. This helps them to achieve their goals quickly. Userlane helps customers and employees get onboarded faster, reduces support tickets by up to 75%, and improves productivity and user satisfaction. Our DAP is the perfect solution for companies with distributed workforces who want to automate and scale their support and software training.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Analytics Yes 
Salesforce Yes 
Freshdesk No 
Google Calendar Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Instagram Yes 
Integrately Yes 
Jira No 
Jira Service Management No 
Microsoft 365 Yes 
Microsoft Dynamics 365 No 
Oracle Fusion Cloud ERP No 
PayPal Yes 
Shopify Yes 
Stackreaction Yes 
Synthesia Yes 
WordPress Yes 
Workday HCM No 
Zendesk No 

Integrations

Google Analytics Yes 
Salesforce Yes 
Freshdesk Yes 
Google Calendar No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Instagram No 
Integrately No 
Jira Yes 
Jira Service Management Yes 
Microsoft 365 No 
Microsoft Dynamics 365 Yes 
Oracle Fusion Cloud ERP Yes 
PayPal No 
Shopify No 
Stackreaction No 
Synthesia No 
WordPress No 
Workday HCM Yes 
Zendesk Yes 

Pricing Details

$49/month
Get started from just $49 p/m
For growing teams who are looking for a powerful platform to capture business knowledge and share it in an easy, digestible way.
Try for free.
Free Trial Yes 
Free Version No 

Pricing Details

We offer customized modular plans based on users, solutions, deployment, and features. Every plan includes a dedicated customer success manager and solution architect, custom SLA, in-product or phone/email support, implementation plan + strategy consulting.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Coassemble

Founded

2016

Country

Australia

Website

coassemble.com/

Vendor Details

Company Name

Userlane

Founded

2015

Country

Germany

Website

www.userlane.com

Product Features

Compliance Training

Multiple Locations / Departments No 
Online / Self-Paced Yes 
Anti-Bribery Training No 
Certification Management Yes 
Conflicts of Interest Training No 
Content Builder Yes 
Customer Service Standards No 
Customizable Branding Yes 
Diversity Training Yes 
Fair Disclosure No 
Federal / State Regulation Compliance No 
Gamification No 
Harassment / Discrimination Training Yes 
Industry-Specific Courses Yes 
Instructor-Led Training No 
Interactive Quizzes Yes 
Progress Tracking Yes 
Reporting / Analytics Yes 
Role-Specific Versions No 
Security / Privacy Training No 
Text / Email Reminders Yes 
Workplace Safety Yes 

Course Authoring

Content Import / Export Yes 
Course Publishing Yes 
Gamification No 
Instructor-Led Courses No 
Interactive Content Yes 
PowerPoint Conversion No 
Self-Paced Courses Yes 
Storyboarding No 
Template Management Yes 
Test / Quiz Creation Yes 
Video Management No 

Diversity Training

Completion Certificates Yes 
Customizable Branding Yes 
Customizable Training Courses Yes 
Interactive Quizzes Yes 
Online / Self-Paced Yes 
Progress Tracking Yes 
Real-Life Scenarios No 
Text / Email Reminders Yes 

eLearning Authoring Tools

Content Import / Export Yes 
Course Publishing Yes 
Gamification No 
Instructor-Led Courses No 
Interactive Content Yes 
PowerPoint Conversion Yes 
Self-Paced Courses Yes 
Storyboarding No 
Template Management Yes 
Test / Quiz Creation Yes 
Video Management No 

Learning Experience Platforms

Built-in Course Authoring Yes 
Content Sharing No 
Employee Portal No 
Gamification No 
Microlearning No 
Mobile Learning No 
Multi-User Collaboration No 
Recommendations No 
Reporting/Analytics Yes 
Self-Service Content Curation Yes 
Social Learning No 
Third Party Course Library No 

Learning Management Systems (LMS)

Academic / Education No 
Asynchronous Learning No 
Blended Learning Yes 
Built-In Course Authoring Yes 
Corporate / Business Yes 
Customizable No 
Gamification No 
Learner Portal Yes 
Mobile Learning Yes 
Open Source No 
SCORM Compliance Yes 
Synchronous Learning No 
Video Conferencing No 
eCommerce No 
eLearning Companies Yes 

Onboarding

Course Management Yes 
Document Management No 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook No 
Employee Portal Yes 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal No 
Task Management No 
Tax Forms No 
Training Management Yes 

Sales Training

Analytics / Reporting Yes 
Assessment Management No 
Built-in Course Authoring Yes 
Certification Management No 
Customizable Branding Yes 
Gamification No 
Learning Management Yes 
Microlearning No 
Onboarding Yes 
Practice Tools No 
Progress Tracking Yes 
Video Assessments No 

Sexual Harassment Training

Completion Certificates Yes 
Customizable Branding Yes 
Federal / State Regulation Compliance No 
Industry-Specific Courses No 
Interactive Quizzes Yes 
Multiple Locations / Departments No 
Online / Self-Paced Yes 
Progress Tracking Yes 
Real-Life Scenarios No 
Role-Specific Versions No 
Text / Email Reminders Yes 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning Yes 
Built-In Course Authoring Yes 
Built-in LMS Yes 
Certification Management Yes 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning Yes 
Simulation No 
Synchronous Learning No 
Training Companies Yes 
eCommerce No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Customer Success

Account Alerts No 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score No 
Onboarding Yes 
Revenue Management No 
Usage Tracking / Analytics Yes 
Win / Loss Analysis No 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools Yes 
Surveys & Feedback No 
User Onboarding Yes 

Onboarding

Course Management Yes 
Document Management Yes 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook Yes 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal Yes 
Task Management Yes 
Tax Forms No 
Training Management Yes 

Training

Academic / Education Yes 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring Yes 
Built-in LMS No 
Certification Management No 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning No 
Simulation No 
Synchronous Learning Yes 
Training Companies Yes 
eCommerce No 

Alternatives

Alternatives

VKS Reviews

VKS

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