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Average Ratings 0 Ratings
Description
Coach Simple empowers you to provide tailored content and distinctive coaching solutions for your sales and business clientele. It serves as a robust sales coaching platform designed to streamline your coaching experience. Our coaching modules can be adapted to align with your preferred methods and coaching philosophy. While being enterprise-ready for scalability, the platform remains user-friendly for your team, clients, administrators, and coaches alike. You can categorize your clients into personalized coaching dashboards and easily share sessions, notes, tasks, and assessments. Additionally, enhance the performance of sales teams through sales activity scorecards, production reports, pipeline management, and goal-setting strategies. You can manage and share your digital resources through structured programs, defined sequences, or a searchable library. Coach Simple also assists enterprise clients in organizing and optimizing their onboarding processes, learning management systems (LMS), and compliance requirements. The platform allows you to tailor your coaching and educational programs using videos, documents, and assessments, thus automating your distinct coaching methodology while fostering an engaging learning environment. Ultimately, this flexibility ensures that your coaching approach is not only effective but also resonates with the unique needs of each client.
Description
Transform team effectiveness dramatically by utilizing live prompts that suggest the ideal responses for every customer interaction. Within every team, certain individuals consistently demonstrate greater productivity and efficiency than others. Cresta’s advanced AI technology identifies the unique strategies employed by these high achievers and provides real-time coaching to disseminate these best practices throughout the team. The outcome? A subject matter expert present at every customer interaction. Cresta's robust AI system continuously learns and refines its approach across various channels and scenarios to enhance team performance. Significantly boost compliance and overall team efficiency with immediate support and tailored coaching derived from insights from your top performers. By analyzing every conversation, Cresta monitors agent performance and reveals coaching opportunities, enabling managers to focus more on nurturing talent rather than merely reviewing transcripts. This innovative approach ensures that every team member can tap into the collective wisdom of their highest-performing colleagues.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Amazon Web Services (AWS)
Five9
Genesys Cloud CX
Salesforce
Twilio
Integrations
Amazon Connect
Amazon Web Services (AWS)
Five9
Genesys Cloud CX
Salesforce
Twilio
Pricing Details
$199 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LifeSpace
Country
United States
Website
www.coachsimple.net
Vendor Details
Company Name
Cresta
Founded
2017
Country
United States
Website
cresta.com
Product Features
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Natural Language Generation
Business Intelligence
CRM Data Analysis and Reports
Chatbot
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning