Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CoScreen enables multiple team members to share and edit application windows simultaneously on a joint desktop.
Key features:
- Crystal-clear audio and video chat
- Multi-user screen sharing of any desktop or browser app with one click
- Multi-user editing of shared windows using mouse and keyboard, 2-3x lower latency than Zoom, Slack, and Microsoft Teams
- See who from your team is online and call them with one click
- Integrate CoScreen with your favorite apps like Slack, VS Code, IntelliJ, and other JetBrains IDEs
- Enterprise-grade compliance and securely encrypted connections
At CoScreen, our mission is to help teams and organizations work together more seamlessly and effectively than ever before. We empower teams like yours to become more productive without getting burned out or video chat-fatigued - no matter if you work fully remotely, co-located, or hybrid.
Top use cases: Team standups, 1:1s, sprint demos, pair programming, coding interviews, employee onboarding, incident management, incident response, and many more...
Description
Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Chatra
No
Cisco Webex
Yes
Drift
No
Google Calendar
Yes
Google Chrome
Yes
Intercom
No
LiveChat
No
Olark
No
Re:amaze
No
Slaask
No
Integrations
Chatra
Yes
Cisco Webex
No
Drift
Yes
Google Calendar
No
Google Chrome
No
Intercom
Yes
LiveChat
Yes
Olark
Yes
Re:amaze
Yes
Slaask
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CoScreen
Founded
2020
Country
United States
Website
coscreen.co
Vendor Details
Company Name
Median
Founded
2017
Country
United States
Website
www.hellomedian.com
Product Features
Code Collaboration
Audio Conferencing
Yes
Chat / Messaging
No
Code Review
Yes
Discussion Threads
No
IDE Integration
Yes
Remote Control
Yes
Remote Pair Programming
Yes
Screen Sharing
Yes
Video Conferencing
Yes
Collaboration
Brainstorming
Yes
Calendar Management
No
Chat / Messaging
Yes
Contact Management
No
Content Management
Yes
Document Management
Yes
Project Management
Yes
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
No
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
Yes
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
No
Task Management
No
Ticket Management
No
Incident Response
Attack Behavior Analytics
No
Automated Remediation
No
Compliance Reporting
No
Forensic Data Retention
No
Incident Alerting
No
Incident Database
No
Incident Logs
No
Incident Reporting
No
Privacy Breach Reporting
No
SIEM Data Ingestion / Correlation
No
SLA Tracking / Management
No
Security Orchestration
No
Threat Intelligence
No
Timeline Analysis
No
Workflow Automation
No
Workflow Management
No
Screen Sharing
Annotations / Drawing Tools
Yes
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
No
Presenter Control Management
Yes
Remote Control
Yes
Screen Capture
Yes
Screen Mirroring
Yes
Screen Recording
No
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
No
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No