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Description
CoPointer is designed for collaboration, education, and leisure activities. You can assist a family member with online shopping, conduct virtual classes, provide guidance to a coworker, or organize meetings effortlessly using CoPointer technology. Managing your virtual sessions is now streamlined with CoPointer, allowing you to invite participants into your class with just a single click. It offers a variety of essential tools such as a whiteboard, conference calls, file sharing, and the ability to highlight important information. Our platform supports online interactions among teams and colleagues across various locations and devices. With capacity for up to 100 participants, unlimited meeting durations, enhanced performance, and features like conference calling and on-screen highlighting, CoPointer makes everything achievable. This solution goes beyond a mere Support Button; the text chat link codes available for your website also enable highlighting, conference calls, file sharing, and easy navigation through your site. By utilizing CoPointer, you can transform the way you connect and collaborate with others in both professional and personal settings.
Description
RichCall allows you to sell and support remotely, providing your customers with a one touch live support option.
RichCall is integrated into your website, kiosk, or moile app. It allows customers to establish an interactive, video-enabled, fully interactive session with a remote expert. This includes co-browsing and app sharing.
RichCall's most common use cases are:
Click-to call, click-to video and co-browsing are all options for your customers
Click-to-call and co-browsing to get customer support
Start a co-browsing session while you are on the move
Mobile camera sharing for support and sales:
- Video sales - An agent shows a product using the shared mobile camera
Customer support - A customer shares his mobile camera in order to show the malfunctioning device
Video and collaboration for kiosks
Remote expert assistance with HD video, scanner, and printer
Live video-assistance for existing self-service or support kiosks
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$192 / month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CoPointer
Country
Ukraine
Website
copointer.com
Vendor Details
Company Name
Aurus
Founded
2009
Country
Russian Federation
Website
richcall.io
Product Features
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management