Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Copilot.live helps businesses automate lead capture, support, and more with AI-driven, personalized interactions. Ideal startups & enterprises in ecommerce, SaaS, education, service teams, and more. With Copilot.live, you can automate key customer journeys such as: - Lead capture and qualification - Demo and meeting scheduling - Multilingual customer support - Order tracking and status updates - FAQ and knowledge base assistance

Description

Vecko utilizes conversational Artificial Intelligence (AI) to capture the voice of the customer (VoC) and derives actionable insights from a diverse array of digital media, boasting an impressive analysis accuracy exceeding 95%. This innovative platform aids organizations in uncovering the underlying reasons behind NPS and CSAT feedback, empowering them to enhance the overall customer experience. By swiftly pinpointing issues, Vecko enables businesses to expand their capabilities to surpass customer expectations while addressing potential problems before they escalate into significant barriers to customer loyalty. With its proprietary analytics and custom-developed algorithms, Vecko streamlines the interpretation of customer feedback by incorporating a comprehensive understanding of industry-specific language and terminology. As a result, organizations can achieve over 95% accuracy in understanding customer statements without necessitating further parsing, processing, or validation. Ultimately, Vecko transforms how businesses interact with customer insights, ensuring they remain ahead of the curve in meeting customer needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe XD Yes 
Asana Yes 
Calendly Yes 
ChatGPT Yes 
Figma Yes 
Freshchat Yes 
Gmail Yes 
Jira Yes 
Kaily Yes 
MySQL Yes 
QuickBooks Online Yes 
Sketch Yes 
Slack Yes 
Stripe Yes 
Trello Yes 
Visual Studio Code Yes 
WhatsApp Yes 
Zendesk Yes 
monday AI work platform Yes 

Integrations

Adobe XD No 
Asana No 
Calendly No 
ChatGPT No 
Figma No 
Freshchat No 
Gmail No 
Jira No 
Kaily No 
MySQL No 
QuickBooks Online No 
Sketch No 
Slack No 
Stripe No 
Trello No 
Visual Studio Code No 
WhatsApp No 
Zendesk No 
monday AI work platform No 

Pricing Details

$0 per month
Growth Plan- $59/month
Business Plan- $129/month
Enteprise Plan- Custom pricing
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Copilot.live by Fynd

Founded

2023

Country

India

Website

www.copilot.live/

Vendor Details

Company Name

Enghouse Interactive

Founded

1984

Country

United States

Website

www.enghouseinteractive.com/ai-insights-vecko-americas

Product Features

Alternatives

Alternatives

Cognigy.AI Reviews

Cognigy.AI

NiCE Cognigy