Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Copilot.live helps businesses automate lead capture, support, and more with AI-driven, personalized interactions. Ideal startups & enterprises in ecommerce, SaaS, education, service teams, and more.
With Copilot.live, you can automate key customer journeys such as:
- Lead capture and qualification
- Demo and meeting scheduling
- Multilingual customer support
- Order tracking and status updates
- FAQ and knowledge base assistance
Description
Vecko utilizes conversational Artificial Intelligence (AI) to capture the voice of the customer (VoC) and derives actionable insights from a diverse array of digital media, boasting an impressive analysis accuracy exceeding 95%. This innovative platform aids organizations in uncovering the underlying reasons behind NPS and CSAT feedback, empowering them to enhance the overall customer experience. By swiftly pinpointing issues, Vecko enables businesses to expand their capabilities to surpass customer expectations while addressing potential problems before they escalate into significant barriers to customer loyalty. With its proprietary analytics and custom-developed algorithms, Vecko streamlines the interpretation of customer feedback by incorporating a comprehensive understanding of industry-specific language and terminology. As a result, organizations can achieve over 95% accuracy in understanding customer statements without necessitating further parsing, processing, or validation. Ultimately, Vecko transforms how businesses interact with customer insights, ensuring they remain ahead of the curve in meeting customer needs.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Adobe XD
Yes
Asana
Yes
Calendly
Yes
ChatGPT
Yes
Figma
Yes
Freshchat
Yes
Gmail
Yes
Jira
Yes
Kaily
Yes
MySQL
Yes
Integrations
Adobe XD
No
Asana
No
Calendly
No
ChatGPT
No
Figma
No
Freshchat
No
Gmail
No
Jira
No
Kaily
No
MySQL
No
Pricing Details
$0 per month
Growth Plan- $59/month
Business Plan- $129/month
Enteprise Plan- Custom pricing
Business Plan- $129/month
Enteprise Plan- Custom pricing
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Copilot.live by Fynd
Founded
2023
Country
India
Website
www.copilot.live/
Vendor Details
Company Name
Enghouse Interactive
Founded
1984
Country
United States
Website
www.enghouseinteractive.com/ai-insights-vecko-americas