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support

Description

Discover comprehensive information about any individual, address, or business in the United States right from the comfort of your home with ClustrMaps, which simplifies the process of locating details across the country. In addition to this, we are actively tracking the coronavirus pandemic, providing up-to-date statistics, interactive maps, and pertinent news to keep you well-informed. With a staggering population of 200 million in the U.S., your search results may reveal addresses, telephone numbers, and various licenses. ClustrMaps includes data on 107 million addresses, which can also provide insights into property ownership, permits, registered businesses, and license holders. Additionally, you can view a real-time map that illustrates the geographic origins of your visitors from across the globe, allowing you to proudly showcase your community. This feature enables ClustrMaps users to instantly identify where their website traffic is coming from, while the audience geo-location heatmap effectively visualizes and emphasizes the countries where your site enjoys popularity. Moreover, you have the option to customize your widget's appearance, including its dimensions and color scheme, ensuring that it seamlessly integrates with your website's overall design. By doing this, you can create a unique visual experience that reflects your brand's identity, enhancing user engagement and interaction.

Description

Live chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HelpShelf No 
InsertChat No 
KonnectzIT No 
Morphic No 
Pabbly Connect No 
Pabbly Email Marketing No 
Slack No 
Stackreaction No 
WordPress No 

Integrations

HelpShelf Yes 
InsertChat Yes 
KonnectzIT Yes 
Morphic Yes 
Pabbly Connect Yes 
Pabbly Email Marketing Yes 
Slack Yes 
Stackreaction Yes 
WordPress Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$12 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ClustrMaps

Country

United States

Website

clustrmaps.com

Vendor Details

Company Name

HelpCrunch

Founded

2014

Country

United States

Website

helpcrunch.com

Product Features

B2B Data

B2B Contact Data No 
B2B Intent Data No 
B2B Leads Data No 
B2B Marketing Data No 
Business Ownership Data No 
Company Data No 
Employee Data No 
Firmographic Data No 
Job Posting Data No 
Salary Data No 
Technographic Data No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

Alternatives

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