Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
More than 1,300 clubs worldwide, representing over 2 million members, rely on Clubessential technology to enable their staff to prioritize what truly matters: crafting exceptional experiences. Although the pressures clubs face may be constantly evolving, the fundamental challenges—such as attracting and keeping members—remain the same. To address this, Clubessential is committed to innovation and the integration of advanced technology that not only supports club staff but also improves the overall member experience. With pioneering predictive solutions, we enhance operational efficiency, allowing staff to adapt to the daily demands of club members seamlessly. By prioritizing mobile-first technology, we ensure that both staff and members enjoy enhanced interactions. Clubessential takes pride in collaborating with top-tier clubs around the globe, including over 60% of the Distinguished Clubs of the World as recognized by Boardroom Magazine. Our technology solutions are designed to assist clubs of every size in attracting, engaging, and retaining lifelong members, fostering a vibrant community within each club. In this way, we continue to redefine the standards of excellence in club management and member satisfaction.
Description
LASERWAR CRM serves as a comprehensive cloud-based management platform tailored for clubs that engage in laser tag, paintball, airsoft, and other rental-based gaming activities. It consolidates customer information, booking requests, and a game calendar into one accessible location while offering features to assign instructors, oversee venues, and plan events effectively. Staff members can monitor equipment and merchandise, create and reserve game packages, and keep track of the condition of their gear. Additionally, the system has the capability to generate a mini-site for clubs, facilitating online inquiries, customer discounts, and loyalty programs, alongside options for email and SMS notifications as well as IP telephony with compatible providers. Detailed reports are available to summarize bookings, staff performance, income, and expenditures, complete with options for exporting or printing data. This system is designed specifically for club owners and staff who are responsible for managing daily bookings, customer interactions, equipment oversight, and financial operations, ensuring an efficient and streamlined operational process. Ultimately, it empowers clubs to enhance their customer experience while maintaining organized and effective management practices.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
Start: 0 RUB/month (1 user, up to 200 clients, 1 game venue, 30 equipment units). Optima: 599 RUB/month (up to 5 users, 2,000 clients, 5 venues, 50 equipment units). Business: 999 RUB/month, with unlimited listed users, clients, venues and equipment. The pricing page also advertises one month free on Optima and Business. A separate Optima demo is promoted; its duration is inconsistent across official pages (two weeks on the pricing/English pages; one day in an FAQ demo embed).
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Clubessential
Founded
1998
Country
United States
Website
www.clubessential.com
Vendor Details
Company Name
CYBERTAG
Country
Russia
Website
laserwar.club/
Product Features
Club Management
Attendance Tracking
Yes
Billing & Invoicing
Yes
Check-In Manager
No
Contract Management
No
Employee Management
No
Event Management
Yes
Inventory Management
Yes
Marketing Management
Yes
Member Portal
Yes
Membership Management
Yes
Payment Processing
No
Point of Sale (POS)
Yes
Golf Course
Accounting Management
Yes
CRM
Yes
Electronic Tee Sheets
Yes
Event Management
Yes
Gift Card Management
No
Inventory Management
Yes
Lesson Scheduling
Yes
Loyalty Program
No
Membership Management
Yes
Payment Processing
No
Payroll Management
Yes
Point of Sale (POS)
Yes
Membership Management
Application Management
No
Automatic Renewals
No
Committee Management
No
Dues Management
No
Email Marketing
Yes
Event Management
Yes
Member Directory
Yes
Member Portal
Yes
Member Types
Yes
Membership Database
Yes
Nonprofit Membership
No
Payment Processing
No
Website Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No