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support

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Description

Club offers brands an ambassador marketing solution that taps into the power of word-of-mouth by building vibrant communities of dedicated customers. Through interactive, gamified Missions, the platform motivates users to create genuine content and engage socially, helping brands increase visibility and sales. It supports various industries including fashion, beauty, tech, and lifestyle, focusing on marketing objectives like product launches and customer experience sharing. Club’s automation features handle ambassador rewards and payments, reducing administrative burdens for marketing teams. The platform is scalable, enabling unlimited member participation without compromising engagement quality. Brands maintain full control over who participates, ensuring alignment with brand values. A dedicated creator mobile app allows ambassadors to stay connected and engaged in real time. Club combines community building, social interaction, and streamlined management to convert loyal customers into passionate brand promoters.

Description

SaaS platform that offers 70+ Customer Experience-Flows for CRM and Marketing to mid-sized businesses and enterprises. We help you generate revenue at every touch point of your customer journey. All our CX-flows are ready-to-go so you don’t have to wait for IT or Implementation Partners’ to shine as a marketer. Manage Audiences and manage Engagement Programs, Member/get-Member, Loyalty Programmes, Discount Schemes VIP Clubs Advocacy Engines, Look at-Me Programs and many more. Your customers will be more satisfied with your customer service. Before the rest.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Commerce Yes 
Apsis One No 
BOLT No 
BigCommerce Yes 
CanopyDeploy No 
Centra Yes 
ClickUp Yes 
Drupal No 
Google Analytics No 
Instagram Yes 
Instiller No 
Magento No 
Mailchimp No 
Salesforce No 
Shopify Yes 
WooCommerce Yes 
Zapier No 

Integrations

Adobe Commerce No 
Apsis One Yes 
BOLT Yes 
BigCommerce No 
CanopyDeploy Yes 
Centra No 
ClickUp No 
Drupal Yes 
Google Analytics Yes 
Instagram No 
Instiller Yes 
Magento Yes 
Mailchimp Yes 
Salesforce Yes 
Shopify No 
WooCommerce No 
Zapier Yes 

Pricing Details

Request a Demo
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Club (formerly Brandbassador)

Founded

2017

Country

United Kingdom

Website

club.co

Vendor Details

Company Name

VEMT

Founded

2004

Country

Netherlands

Website

www.vemt.com

Product Features

Affiliate

Affiliate Management No 
Affiliate Tracking No 
Banner Management No 
Commission Management No 
Contest Management No 
Coupon Management No 
Email / Newsletter Communication No 
Fraud Detection No 
Multi Level Marketing (MLM) No 
Multi-Language No 
Social Sharing No 

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Influencer Marketing

CRM No 
Campaign Management No 
Faceted Search / Filtering No 
Influencer Discovery No 
Payment Tracking No 
ROI Tracking No 
Social Media Monitoring No 

Product Features

Customer Advocacy

Advocate Management Yes 
Campaign Management Yes 
Communication Management Yes 
Community Management No 
Gamification Yes 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

Alternatives