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Description
Clovatel is an innovative cloud-based hotel management system tailored to meet the demands of contemporary hospitality, featuring all essential modules. This comprehensive suite includes a Self-Service Kiosk, a Housekeeping Mobile App, a Room Service Mobile App, and additional tools. The Self-Service Kiosk is equipped with advanced capabilities such as facial recognition, scanning of passports or NRICs, a cash collection feature, an online payment gateway, credit card processing, QR code payment options, and a room key-card encoder. Guests can utilize the kiosk for a variety of self-service tasks like checking in and out, along with more sophisticated options such as extending their reservation or upgrading their rooms. Additionally, the Clovatel Housekeeping App streamlines the cleaning process by automatically notifying housekeepers of guest check-ins, check-outs, and rooms that require cleaning. Housekeepers can also update the status of rooms once they have completed their tasks, ensuring efficient communication and management within the hotel. Overall, Clovatel enhances operational efficiency and guest experience through its user-friendly technology.
Description
Promote social distancing by utilizing contactless mobile solutions that encompass check-in, ready room notifications, room keys, ID verification, and check-out, all accessible via guests' smartphones. Upon arrival, guests are notified through an automated text message when their room is prepared, allowing them to either collect a physical room key or utilize mobile keys to head straight to their accommodations. This approach streamlines both check-in and check-out processes, facilitates simultaneous dining reservations, boosts staff efficiency, and significantly enhances the overall guest experience. An increasing number of properties are embracing mobile technology to lower operational costs and provide greater self-service options for guests. With rGuest Express Mobile, hospitality providers can elevate their service standards without needing to expand their front-line workforce. By adopting these self-service solutions, leaders in the hospitality sector are able to improve guest satisfaction while managing expenses effectively. This system allows guests to completely avoid the front desk, enabling them to go directly to their room after a long journey, thereby further enhancing their travel experience. Additionally, the seamless integration of mobile solutions into hotel operations fosters a more personalized and efficient environment for all guests.
API Access
Has API
No
API Access
Has API
No
Integrations
Agilysys Digital Marketing
No
Agilysys Visual One
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ionesoft Solutions Pte Ltd
Website
www.clovatel.com
Vendor Details
Company Name
Agilysys
Founded
1963
Country
United States
Website
www.agilysys.com/en/solutions/by-products/property-management/rguestexpressmobile/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
