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Description
Clovatel is an innovative cloud-based hotel management system tailored to meet the demands of contemporary hospitality, featuring all essential modules. This comprehensive suite includes a Self-Service Kiosk, a Housekeeping Mobile App, a Room Service Mobile App, and additional tools. The Self-Service Kiosk is equipped with advanced capabilities such as facial recognition, scanning of passports or NRICs, a cash collection feature, an online payment gateway, credit card processing, QR code payment options, and a room key-card encoder. Guests can utilize the kiosk for a variety of self-service tasks like checking in and out, along with more sophisticated options such as extending their reservation or upgrading their rooms. Additionally, the Clovatel Housekeeping App streamlines the cleaning process by automatically notifying housekeepers of guest check-ins, check-outs, and rooms that require cleaning. Housekeepers can also update the status of rooms once they have completed their tasks, ensuring efficient communication and management within the hotel. Overall, Clovatel enhances operational efficiency and guest experience through its user-friendly technology.
Description
Oversee the sanitation of accommodations, manage the amenities provided in each room, and handle inventory and warehouse operations along with accounts payable. Maintain a reservation system that includes guest details, dates, and room assignments. Facilitate electronic control of check-ins and check-outs, as well as reservation confirmations. Monitor cash transactions in various currencies, incorporating dollar exchange rates, and provide consumption receipts via miniprinters. Administer room management on a daily and hourly basis, while producing diverse reports to uncover potential opportunities, and adjust pricing and services according to seasonal trends. Implement fingerprint access for system entry, employ security profiles to restrict functionalities, and ensure compatibility with surveillance systems. Create visual representations of anticipated occupancy for the evening, compile reports on room statuses, and generate income reports categorized by time intervals, enhancing operational efficiency and decision-making capabilities. This comprehensive approach not only streamlines processes but also improves overall guest satisfaction and revenue management.
API Access
Has API
No
API Access
Has API
No
Integrations
Flipdish
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.99 per room
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ionesoft Solutions Pte Ltd
Website
www.clovatel.com
Vendor Details
Company Name
NS Hoteles
Country
Mexico
Website
nshoteles.com.mx/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
