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Description
Clovatel is an innovative cloud-based hotel management system tailored to meet the demands of contemporary hospitality, featuring all essential modules. This comprehensive suite includes a Self-Service Kiosk, a Housekeeping Mobile App, a Room Service Mobile App, and additional tools. The Self-Service Kiosk is equipped with advanced capabilities such as facial recognition, scanning of passports or NRICs, a cash collection feature, an online payment gateway, credit card processing, QR code payment options, and a room key-card encoder. Guests can utilize the kiosk for a variety of self-service tasks like checking in and out, along with more sophisticated options such as extending their reservation or upgrading their rooms. Additionally, the Clovatel Housekeeping App streamlines the cleaning process by automatically notifying housekeepers of guest check-ins, check-outs, and rooms that require cleaning. Housekeepers can also update the status of rooms once they have completed their tasks, ensuring efficient communication and management within the hotel. Overall, Clovatel enhances operational efficiency and guest experience through its user-friendly technology.
Description
The comprehensive hospitality suite offers effortless guest interactions, equips staff with streamlined communication tools, and serves as a centralized management system that unifies all components. Transform your hospitality approach by integrating a single, cohesive platform—whether through a web interface or an app—that interlinks guest services, hotel applications, mobile check-in and key access, interactive television, internal staff communication, advanced AI-driven review management, intelligent task organization, and additional features into one robust AI-powered ecosystem. This singular ecosystem effectively coordinates the entire guest journey, starting from inquiries via chat or email pre-travel, to planning activities, welcoming guests during their stay, mobile check-in and key access, food and beverage requests, and much more. Moreover, with the help of the sophisticated AI engine, tasks can be automatically generated and assigned to the appropriate department based on guest interactions, ensuring efficiency at every step of the process. Ultimately, this solution not only enhances the guest experience but also streamlines operations for the staff, paving the way for a new standard in hospitality service.
API Access
Has API
No
API Access
Has API
No
Integrations
ALICE
No
AXIS Camera Station
No
Agilysys InfoGenesis
No
Amadeus Central Reservations System (CRS)
No
Cenium
No
Cisco Secure Cloud Analytics
No
Experion PKS
No
Facebook Messenger
No
Guestware
No
Huawei Cloud
No
Integrations
ALICE
Yes
AXIS Camera Station
Yes
Agilysys InfoGenesis
Yes
Amadeus Central Reservations System (CRS)
Yes
Cenium
Yes
Cisco Secure Cloud Analytics
Yes
Experion PKS
Yes
Facebook Messenger
Yes
Guestware
Yes
Huawei Cloud
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ionesoft Solutions Pte Ltd
Website
www.clovatel.com
Vendor Details
Company Name
Innspire
Country
Sweden
Website
www.innspire.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
