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Description
Clovatel is an innovative cloud-based hotel management system tailored to meet the demands of contemporary hospitality, featuring all essential modules. This comprehensive suite includes a Self-Service Kiosk, a Housekeeping Mobile App, a Room Service Mobile App, and additional tools. The Self-Service Kiosk is equipped with advanced capabilities such as facial recognition, scanning of passports or NRICs, a cash collection feature, an online payment gateway, credit card processing, QR code payment options, and a room key-card encoder. Guests can utilize the kiosk for a variety of self-service tasks like checking in and out, along with more sophisticated options such as extending their reservation or upgrading their rooms. Additionally, the Clovatel Housekeeping App streamlines the cleaning process by automatically notifying housekeepers of guest check-ins, check-outs, and rooms that require cleaning. Housekeepers can also update the status of rooms once they have completed their tasks, ensuring efficient communication and management within the hotel. Overall, Clovatel enhances operational efficiency and guest experience through its user-friendly technology.
Description
The integrated revenue management system regularly optimizes product offerings, pricing, and occupancy levels. Additionally, it features a system-optimized room assignment that facilitates manual allocations when necessary. One unit can be marketed in multiple ways, whether as a hotel room, an apartment, or a shared hostel space. Housekeeping personnel can update room statuses through a mobile website, which then automatically syncs with the property management system (PMS). Pricing structures are flexible, based on various adjustable criteria such as agents, weekdays, occupancy rates, duration of stay, and lead times. The system accommodates a range of trip lengths, points of contact, and meal plan options all within a single reservation. Invoices can be conveniently divided among different addresses, guests, or billing periods. Services can be created to reflect a percentage of the total invoice or include itemized charges, such as local taxes and credit card processing fees. Notifications regarding room assignments are sent out, enabling the team leader to designate group members to their respective rooms. Furthermore, the entire payment process is conducted online, which is required if a mobile key is to be issued, ensuring a seamless guest experience. This comprehensive approach not only streamlines operations but also enhances customer satisfaction through flexibility and efficient management.
API Access
Has API
No
API Access
Has API
No
Integrations
FLEXIPASS
No
FairPlanner
No
Hotel Asset Reporting
No
RevControl
No
Integrations
FLEXIPASS
Yes
FairPlanner
Yes
Hotel Asset Reporting
Yes
RevControl
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ionesoft Solutions Pte Ltd
Website
www.clovatel.com
Vendor Details
Company Name
ASSD
Country
Germany
Website
www.assd.com/en/products-2/web-based-pms/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
No
