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support

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Description

People are busy. Review requests get buried and ignored. You shoot your shot, but no-one's home. Sound familiar? See, asking for reviews doesn't have to be boring, transactional and impersonal. That's why we built Cloutly, to help you cut through the clutter, send personalised video review requests and manage all your feedback in one place. Your customers get hundreds of promotional emails and text messages every day. Why add to the noize, when you could stand out instead? With Cloutly, you can send personalised review campaigns (using text or video) to your customers that get opened, noticed and remembered. You'll be able to tailor your approach to customers by creating multi-step, multi-channel review campaigns, segmented by category, service or customer type. We'll help you get reviews virtually anywhere and keep track of what people are saying across 40+ review sites, so you can outrank your competitors in search results and become the first choice when people compare you online. Start free for 14 days at cloutly.com

Description

Acquiring reviews doesn't need to be a challenging task or require additional personnel, as you can efficiently achieve this through our online reputation management system. Simply log into your dashboard via any device, input your customer's name, email, and/or mobile number, and we will manage the entire process for you. An email, text, or both will be sent to your customer, inquiring if they would recommend your business to others. Those who respond positively will be prompted immediately to share a review. When a customer indicates their willingness to recommend your services, our system guides them directly to your preferred review platforms such as Facebook, Google, Yelp, or any site you select. To streamline the feedback process, our platform seamlessly directs customers straight to the review box, removing the hassle of searching for your business online. This user-friendly approach allows customers to view your review sites and provide their feedback within seconds, making it easier than ever to enhance your online reputation. Your engagement with customers can significantly improve, ultimately fostering a stronger relationship with them.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbnb Yes 
Axis LMS Yes 
Booking.com Yes 
Facebook Yes 
Google Business Profile Yes 
Tripadvisor Yes 
Amazon Yes 
Expedia No 
G2 Yes 
Glassdoor Yes 
Hotels.com Yes 
OpenTable Yes 
Salesforce Yes 
SmartCustomer Yes 
Stripe Yes 
Trustpilot Yes 
Yelp No 
Zendesk Yes 
Zillow Yes 
trivago No 

Integrations

Airbnb Yes 
Axis LMS Yes 
Booking.com Yes 
Facebook Yes 
Google Business Profile Yes 
Tripadvisor Yes 
Amazon No 
Expedia Yes 
G2 No 
Glassdoor No 
Hotels.com No 
OpenTable No 
Salesforce No 
SmartCustomer No 
Stripe No 
Trustpilot No 
Yelp Yes 
Zendesk No 
Zillow No 
trivago Yes 

Pricing Details

$29 per user per month
No lock-in contracts.
Free Trial Yes 
Free Version No 

Pricing Details

$39.00 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cloutly

Founded

2019

Country

Australia

Website

cloutly.com

Vendor Details

Company Name

Score My Reviews

Founded

2017

Country

United States

Website

www.scoremyreviews.com

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management No 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Alternatives

Alternatives

LocalReviews Reviews

LocalReviews

OneLocal