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Average Ratings 3 Ratings

Total
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features
design
support

Description

Introducing Cloudya: the pinnacle of cloud-based telephone systems. This innovative solution frees users from the limitations of conventional communication methods. With a single number and inbox, employees can effortlessly connect and enhance their productivity from any location and device. Say goodbye to the hassle of frequent updates, as Cloudya operates completely maintenance-free. Additionally, there are no hidden costs tied to system upgrades. Offering a comprehensive range of PBX features, from voicemail services to call queues, Cloudya ensures you are equipped with everything you need. By utilizing virtual conference rooms, you can significantly reduce travel expenses, and faxes are conveniently accessible through your browser or email. Make calls directly from your computer or laptop, marking the end of reliance on a stationary desk phone. Transition to a VoIP system that grants you the freedom to work from anywhere while retaining access to your office number, even on your mobile device. Cloudya truly revolutionizes the way businesses communicate.

Description

Vonage Business serves as a prominent cloud communication solution tailored for enterprises across diverse sectors and sizes. It addresses the comprehensive communication requirements of companies aiming for success by delivering over 40 essential features, along with capabilities for mobility, conferencing, and seamless integration with leading cloud applications. With a user base exceeding 500,000 businesses, Vonage provides a range of flexible plans and packages to accommodate varying organizational needs. This adaptability makes it a favored choice among companies seeking to enhance their communication strategies effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook Yes 
Sugar Sell Yes 
ACF Technologies No 
Alexa Smart Properties No 
BlueZoo No 
Canopy No 
FUSION No 
JobDiva No 
Krisp No 
Pabbly Connect No 
PubNub No 
Resemble AI No 
Retainly No 
SMS Gatez No 
Supervity No 
Teneo.AI No 
Tenfold No 
ValidSoft No 
Verint Workforce Engagement No 
Workativ No 

Integrations

Microsoft Outlook Yes 
Sugar Sell Yes 
ACF Technologies Yes 
Alexa Smart Properties Yes 
BlueZoo Yes 
Canopy Yes 
FUSION Yes 
JobDiva Yes 
Krisp Yes 
Pabbly Connect Yes 
PubNub Yes 
Resemble AI Yes 
Retainly Yes 
SMS Gatez Yes 
Supervity Yes 
Teneo.AI Yes 
Tenfold Yes 
ValidSoft Yes 
Verint Workforce Engagement Yes 
Workativ Yes 

Pricing Details

€8.90 per month
Free Trial No 
Free Version No 

Pricing Details

$19.99/month/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NFON

Founded

2007

Country

Germany

Website

www.nfon.com/en/telephony/cloudya

Vendor Details

Company Name

Vonage

Founded

2001

Country

United States

Website

www.vonage.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery Yes 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

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