Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
In today's fast-paced digital landscape, IT must prioritize speed, agility, and a service-oriented approach, effectively managing and governing services within intricate hybrid IT frameworks. Cloudsoft AMP stands out as a robust automation tool that enables you to orchestrate and oversee your essential IT services seamlessly across these complex environments. By integrating with your top-tier tools, AMP operates on a large scale, serving as a unified control interface for the various technologies you oversee, while also anticipating, monitoring, and swiftly addressing any issues that arise. Organizations handling extensive IT services and applications within multifaceted hybrid IT setups can greatly benefit from AMP’s capabilities. Furthermore, AMP fosters collaboration between Product/DevOps and Infrastructure & Operations teams, revolutionizing service delivery through the safe brokering and governance of IT services. By adopting an 'as-code' methodology, Infrastructure & Operations teams can enhance their practices, leading to greater agility and efficiency in their operations. This transformation not only streamlines processes but also empowers teams to adapt quickly to evolving technological demands.
Description
All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft Azure
Yes
3CX
No
Analytify AI
No
Azure DevOps Server
No
ConnectWise RMM
No
Facebook
No
Google Cloud Platform
Yes
HappySat
No
Jira
No
KIT.DOMAINS
No
Integrations
Microsoft Azure
Yes
3CX
Yes
Analytify AI
Yes
Azure DevOps Server
Yes
ConnectWise RMM
Yes
Facebook
Yes
Google Cloud Platform
No
HappySat
Yes
Jira
Yes
KIT.DOMAINS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$35 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cloudsoft Corporation
Founded
2009
Country
Scotland
Website
cloudsoft.io
Vendor Details
Company Name
Halo Service Solutions
Founded
1994
Country
United Kingdom
Website
halopsa.com
Product Features
Product Features
MSP
Backup Management
No
Billing & Invoicing
Yes
CRM
Yes
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
Yes
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
Yes
Remote Systems Monitoring
No
Scheduling
Yes
Professional Services Automation
Billing & Invoicing
Yes
CRM
Yes
Client Portal
Yes
Collaboration Tools
Yes
Document Management
Yes
Portfolio Management
Yes
Project Management
Yes
Proposal Generation
Yes
Quote Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes