Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cloudgeni serves as an intelligent AIOps platform tailored for cloud infrastructure, adept at analyzing incidents, compliance, drift, and financial operations issues, subsequently rectifying them through validated Infrastructure-as-Code pull requests. It consolidates cloud states, Infrastructure-as-Code, and operational signals into a unified context layer, enabling agents to grasp dependencies, pinpoint root causes, implement changes aligned with the organization's standards, validate these changes prior to deployment, and confirm the resolution of issues post-implementation. The platform's agents are equipped to handle various tasks, including compliance remediation, managing configuration drift, resource imports, DevOps activities, pull request evaluations, Infrastructure-as-Code pipelines, cost management, Site Reliability Engineering workflows, AI infrastructure governance, and bespoke automation solutions. Additionally, Cloudgeni seamlessly integrates with a multitude of platforms and tools such as AWS, Azure, GCP, OCI, Kubernetes, OpenShift, Terraform, OpenTofu, Terragrunt, Bicep, Pulumi, Helm, GitHub, GitLab, Azure DevOps, security instruments, observability solutions, and internal knowledge repositories, fostering a comprehensive ecosystem for cloud management. This versatility ensures that organizations can maintain optimal performance and security across their cloud environments while streamlining their operational processes.
Description
Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Teams
Yes
Slack
Yes
Amazon Web Services (AWS)
Yes
Atera
No
Azure OpenAI Service
Yes
Azure-AD-External-Identities
No
Bitbucket
Yes
Confluence
Yes
Datadog
Yes
Gemini Enterprise Agent Platform
Yes
Integrations
Microsoft Teams
Yes
Slack
Yes
Amazon Web Services (AWS)
No
Atera
Yes
Azure OpenAI Service
No
Azure-AD-External-Identities
Yes
Bitbucket
No
Confluence
No
Datadog
No
Gemini Enterprise Agent Platform
No
Pricing Details
$79 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cloudgeni
Founded
2024
Country
Norway
Website
www.cloudgeni.ai/
Vendor Details
Company Name
Atera
Founded
2012
Country
United States
Website
www.atera.com/ai/robin/
Product Features
Cloud Management
Access Control
No
Billing & Provisioning
No
Capacity Analytics
No
Cost Management
No
Demand Monitoring
No
Multi-Cloud Management
No
Performance Analytics
No
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
Product Features
IT Management
Capacity Monitoring
Yes
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
Yes
License Management
No
Patch Management
Yes
Remote Access
Yes
Scheduling
Yes
Software Inventory
Yes
User Activity Monitoring
Yes