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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cloudgeni serves as an intelligent AIOps platform tailored for cloud infrastructure, adept at analyzing incidents, compliance, drift, and financial operations issues, subsequently rectifying them through validated Infrastructure-as-Code pull requests. It consolidates cloud states, Infrastructure-as-Code, and operational signals into a unified context layer, enabling agents to grasp dependencies, pinpoint root causes, implement changes aligned with the organization's standards, validate these changes prior to deployment, and confirm the resolution of issues post-implementation. The platform's agents are equipped to handle various tasks, including compliance remediation, managing configuration drift, resource imports, DevOps activities, pull request evaluations, Infrastructure-as-Code pipelines, cost management, Site Reliability Engineering workflows, AI infrastructure governance, and bespoke automation solutions. Additionally, Cloudgeni seamlessly integrates with a multitude of platforms and tools such as AWS, Azure, GCP, OCI, Kubernetes, OpenShift, Terraform, OpenTofu, Terragrunt, Bicep, Pulumi, Helm, GitHub, GitLab, Azure DevOps, security instruments, observability solutions, and internal knowledge repositories, fostering a comprehensive ecosystem for cloud management. This versatility ensures that organizations can maintain optimal performance and security across their cloud environments while streamlining their operational processes.

Description

Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Slack Yes 
Amazon Web Services (AWS) Yes 
Atera No 
Azure OpenAI Service Yes 
Azure-AD-External-Identities No 
Bitbucket Yes 
Confluence Yes 
Datadog Yes 
Gemini Enterprise Agent Platform Yes 
Grafana Cloud Yes 
Helm Yes 
Microsoft Foundry Yes 
Okta No 
Oracle Cloud Infrastructure Yes 
Salesforce No 
TeamViewer No 
Terraform Yes 
Terragrunt Yes 
Vertex Yes 

Integrations

Microsoft Teams Yes 
Slack Yes 
Amazon Web Services (AWS) No 
Atera Yes 
Azure OpenAI Service No 
Azure-AD-External-Identities Yes 
Bitbucket No 
Confluence No 
Datadog No 
Gemini Enterprise Agent Platform No 
Grafana Cloud No 
Helm No 
Microsoft Foundry No 
Okta Yes 
Oracle Cloud Infrastructure No 
Salesforce Yes 
TeamViewer Yes 
Terraform No 
Terragrunt No 
Vertex No 

Pricing Details

$79 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cloudgeni

Founded

2024

Country

Norway

Website

www.cloudgeni.ai/

Vendor Details

Company Name

Atera

Founded

2012

Country

United States

Website

www.atera.com/ai/robin/

Product Features

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics No 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management No 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

Product Features

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

Alternatives

Alternatives