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Description
Cloudbeds delivers a comprehensive hospitality software ecosystem built to power growth and efficiency for hotels, hostels, and short-term rentals. Its all-in-one platform unites property management, reservations, distribution, payments, and guest engagement in a single connected system. The integrated Signals AI engine turns billions of hospitality data points into actionable insights, helping operators forecast trends, optimize pricing, and make faster decisions. Through tools like digital check-in, guest communication, and revenue marketing, Cloudbeds enhances both guest satisfaction and profitability. The platform integrates with 350+ partner apps and 300+ distribution channels, offering unmatched flexibility for different property types and business models. Hoteliers benefit from reduced manual work, faster staff onboarding, and real-time operational visibility across properties. Cloudbeds also offers 24/7 multilingual support, onboarding assistance, and a robust training hub through Cloudbeds University. Designed to scale with ambition, it empowers hospitality professionals to operate smarter, grow faster, and deliver exceptional guest experiences.
Description
Our straightforward, flat-rate pricing strategy is gaining traction among hotel managers by providing genuine cost savings, completely free of commissions or fees per reservation. We take pride in delivering individualized support, which is fundamental to our offerings. Every client benefits from dedicated, personalized assistance from a specific account manager, along with an accessible call center option for those situated in the United States. Furthermore, we generate significant reports, such as our tailored KPI Report, to ensure our clients have the insights they need. Our CRS system seamlessly integrates GDS/IDS distribution with an internet booking engine and channel manager, all consolidated within a single platform, enhancing operational efficiency for our users. This comprehensive approach not only simplifies management but also empowers hotel managers to make informed decisions based on real-time data.
API Access
Has API
Yes
API Access
Has API
No
Integrations
RoomPriceGenie
Yes
5stelle*
No
Capsule
Yes
CartStack
Yes
Chekin
Yes
Dropbox
Yes
Google Docs
Yes
Infraspeak
Yes
Lynx
Yes
Motileo
Yes
Integrations
RoomPriceGenie
Yes
5stelle*
Yes
Capsule
No
CartStack
No
Chekin
No
Dropbox
No
Google Docs
No
Infraspeak
No
Lynx
No
Motileo
No
Pricing Details
Depends on location and property type
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cloudbeds
Founded
2012
Country
United States
Website
www.cloudbeds.com
Vendor Details
Company Name
Vertical Booking USA
Country
United States
Website
www.verticalbookingusa.com
Product Features
Channel Management
Campaign Management
Yes
Channel Analytics
No
Incentive Management
No
Inventory Control
Yes
Lead Management
No
Opportunity Management
No
Order Management
No
Partner Management
No
Product Management
No
Reseller Management
No
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
No
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
No
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Product Features
Channel Management
Campaign Management
Yes
Channel Analytics
Yes
Incentive Management
Yes
Inventory Control
Yes
Lead Management
Yes
Opportunity Management
Yes
Order Management
Yes
Partner Management
Yes
Product Management
Yes
Reseller Management
Yes
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
